Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Lansing. Visit us today at 6300 S. Cedar Street, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
6300 S. Cedar Street, Lansing, MI
48911, United States
Hours
Reviews
3.3
177 reviews
5 stars
92
4 stars
9
3 stars
4
2 stars
7
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of respect and attention from employees.
Employee Performance
While some employees received praise for their helpfulness and knowledge, others were criticized for incompetence and poor service.
Store Management
Customers expressed dissatisfaction with management practices, including issues with staff training and store operations.
Service Reliability
Numerous reviews mentioned problems with service reliability, including billing issues and service interruptions.
Store Environment
The cleanliness and organization of the store received mixed reviews, with some customers noting a need for better upkeep.
- AVAngel VDec 16, 20251.0Horrible experience and the rudest employees I've had to deal with in a long time. This store needs new management and train the employees on how to be more respectful to customers. I see on other reviews I'm not the only one that noticed how poorly run this store is.
- CDcrystal dubayDec 11, 20251.03 workers on the floor and only 1 is working and actually helping customers.
- VLVickie LynnDec 10, 20251.0Person who waited on us did do what we requested. Although the attitude and customer service of this person was terrible even as I was happy and smiling. This person looked away while I was seated across from them and seemed completely uninterested. The absolute worse thing she did was while I sat across from her; she opened her mouth seemingly as wide as she possibly could with an uncovered mouth yawned by sucking in a mouthful of air and blowing it out into my face!!!
- YPYasleny PerezDec 6, 20251.0They treated me very badly. I speak little English, I was making every effort and using a translator, and the young man who served me was not being friendly, so I proceeded to leave.
- VKValerii KucherenkoDec 5, 20251.0This was the worst experience I have had in a long time, marked by poor attitude, lack of attention, and not even the slightest attempt to resolve a customer issue. I would not recommend visiting this place.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner in Lansing offer?
They offer internet, cable TV, home phone, home security services, and mobile phone products in Lansing, MI.
Where is the Xfinity Store located in Lansing?
The store is located at 6300 S. Cedar Street, Lansing, MI 48911, USA.
What are the opening hours of the Xfinity Store in Lansing?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the Xfinity Store follow any health and safety practices?
Yes, they perform professional cleaning and social distancing; fully vaccinated customers are not required to wear face masks unless mandated.
Can I book an appointment or reservation online for the Xfinity Store in Lansing?
Yes, reservations can be made online via their local store webpage provided in their profile.
What is the contact number for the Xfinity Store in Lansing?
You can reach the store at +1 800-934-6489 for inquiries and support.
What nearby dining options are close to the Xfinity Store in Lansing?
Nearby dining options include Finley's American Grill, Panera Bread, Applebee's Grill + Bar, Wingstop, Dunkin', and Steak 'n Shake, perfect for grabbing a meal before or after your visit.
Are there any nearby coffee shops near the Xfinity Store in Lansing?
Yes, Panera Bread, Dunkin', and 7 Brew Coffee are nearby cafes where customers can enjoy coffee and snacks close to the store.
What nearby services and stores can I find around the Xfinity Store in Lansing?
Nearby services include ATI Physical Therapy, Hart Medical Equipment, The UPS Store, RadioShack, Option1 Credit Union, and PNC bank, which customers might find convenient during their trip to the Xfinity Store.
Does Xfinity Store have a presence on social media to follow for updates?
Yes, you can follow them on Facebook at XFINITYLansing4092, Twitter at @Xfinity, Instagram @xfinity, and their YouTube channel at https://www.youtube.com/user/xfinity for news and updates.