Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Grandville. Visit us today at 3433 Century Center St. SW, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
3433 Century Center St. SW, Grandville, MI
49418, United States
Hours
Reviews
2.8
285 reviews
5 stars
107
4 stars
17
3 stars
11
2 stars
11
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with many customers expressing frustration over unhelpful staff and long wait times.
Technical Issues
Customers reported frequent technical problems with internet service, including slow speeds and unreliable connections.
Staff Performance
While some staff members received praise for their helpfulness, many others were criticized for being rude or unprofessional.
Billing Problems
Multiple customers experienced issues with billing, including overcharges and difficulties in resolving billing disputes.
Store Experience
Customers noted long wait times in-store, often exacerbated by understaffing, leading to a frustrating experience.
- AEAna Mari Escalona3 days ago1.0Muy mal servicio llevo más de 72 horas sin internet y no hay respuesta es difícil una comunicación pago un servicio para no tenerlo
- BTBenjamin TuckerNov 15, 20254.0We switched our phone plans just today because they had amazing deals. Can't speak about the actual service yet, but we're streamers and gamers and everything seems fine. We worked with monte and he was personable and easy going throughout the entire process. We were there for over 3 hours, no fault of his own though I'm sure.
- DDDaniel DunnNov 8, 20255.0very knowledgeable help.issue was solved very quickly
- SASalam AbdouhOct 26, 20255.0Great service great staff and I love it been with them over 13 years highly recommended
- EHE HansenOct 21, 20252.0Internet service has been very spotty for the last couple weeks so we got another provider. Now trying to cancel online and have to request a call back FOUR days from now. What if I can't answer when they call? Best to call the credit card company and ask to exclude Comcast from being paid. Unfortunately this is just how this industry works. When our Internet was working well it was fine service with anywhere from 300-600Mbps
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Grandville provide?
Xfinity Store by Comcast offers internet, cable TV, home phone service, and home security systems in Grandville, MI.
Where is the Xfinity Store by Comcast located in Grandville?
It is located at 3433 Century Center St. SW, Grandville, MI 49418, USA.
What are the store hours for Xfinity Store by Comcast in Grandville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM, with special holiday hours.
Is Xfinity Store by Comcast open on holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has modified hours on other holidays like Nov 28, Dec 24, Dec 31, and Jan 1.
How does Xfinity ensure customer safety during visits?
They implement professional cleaning and social distancing, and fully vaccinated customers do not need to wear a mask unless required by mandates.
How can I contact Xfinity Store by Comcast in Grandville?
You can reach them by phone at +1 800-934-6489.
Are there other Xfinity or Comcast-related locations nearby?
Yes, there's another Xfinity location nearby providing internet, television, and home security services.
What dining options are near the Xfinity Store in Grandville?
Nearby dining options include Carrabba's Italian Grill, Cold Stone Creamery for ice cream, Red Lobster, Outback Steakhouse, and Kobe Japanese Steak & Seafood for sushi.
Are there places to relax or unwind near the Xfinity Store?
Yes, nearby options for relaxation include European Wax Center, Mirage Nails & Spa, Sara's Nails Grandville, Angel Nails Spa, and Twisted Hot Yoga Grandville studio.
What shopping or service centers are near the Xfinity Store?
Meijer supermarket, FedEx Office Print & Ship Center, and minuteKEY locksmith services are all close by for your convenience.