Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Detroit. Visit us today at 1367 W Eight Mile Road, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
124 reviews
5 stars
58
4 stars
15
3 stars
5
2 stars
5
1 star
41
- JRJoi RSep 17, 20251.0This is literally my third week trying to get the promotion they said I would have, to be active towards my account.(A line free for a year and it would be bundle with my internet bill). They ended up charging my account anyways. Said they were going to refund me, but never did. I had to call my bank. Called the gentleman(Mahi) whom card I was giving and who was supposed to be helping me when I first went to the store at the end of July. Was no help at all, though he stayed he would fix the problem and send me a conformation email a week ago. That never happened, and hasn’t recently responded back either. Talked to 4 different customer service representatives in these last three weeks.(smh). The xfinity store on 8mile & Woodward in the plaza have no idea what they are doing. Or maybe just the gentleman (Mahi) that was helping me.
- TST. N. S.Sep 7, 20251.04 employees, 1 working already with a customer. They made me sit and wait and watch 3 employees just sit and do nothing for 15 minutes. The 1 employee that's helping a customer is talking about getting an electricians license. No one in the store was actual working.
- SSSherzod STSep 5, 20251.0i spending all most 2 hours and no one can help me
- STSydney TappinAug 26, 20255.0Every time I come in here I receive top quality service. Today incame in struggling to get my phone to turn on that insurance sent me and Darryl (sp?) the manager was extremely helpful as well as some advice for my broken phone. Always appreciative of the service I have in here. Not sure of all the bad reviews but I would always recommend this location compared to the other ones. I used to go to the Southfield location but this one is better. Thanks again to the awesome manager!
- NFNaomi FisherAug 24, 20255.0I came in and was serviced right away. I was only dropping off equipment but the prior reviews made me nervous to do just that. But no worries and no problems. I got my slip and in and out within 3 minutes.
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Detroit?
The Xfinity Store by Comcast is located at 1367 W Eight Mile Road, Detroit, MI 48203, USA.
What are the regular opening hours of the Xfinity Store by Comcast in Detroit?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.
Does the Xfinity Store by Comcast in Detroit have any special holiday hours?
Yes, the store is closed on November 27, 2025 and December 25, 2025. It has extended or adjusted hours on other holidays like November 28, 2025 (9:00 AM to 8:00 PM) and December 24, 2025, December 31, 2025, and January 1, 2026 (10:00 AM to 5:00 PM).
What health and safety practices are in place at the Detroit Xfinity Store?
The store follows professional cleaning and social distancing practices. Customers fully vaccinated are not required to wear face masks unless mandated otherwise.
What types of services does the Xfinity Store by Comcast in Detroit offer?
They offer cable TV, internet, home phone service, home security systems, mobile phone services, and business internet among others.
How can I contact the Xfinity Store by Comcast in Detroit?
You can reach them by phone at +1 800-934-6489 or visit their landing page at https://www.xfinity.com/local/mi/detroit/1367-w-eight-mile-road.html.
Are there any nearby fitness centers where I can work out before or after visiting the Xfinity Store?
Yes, Planet Fitness is a nearby gym and health spa close to the Xfinity Store on Eight Mile Road.
Where can I shop for clothes or shoes near the Xfinity Store in Detroit?
Nearby shopping options include Marshalls department store, Rainbow Shops for women's clothing and shoes, and Payless ShoeSource for footwear.
Are there any pet services near the Xfinity Store in Detroit?
Yes, Petco pet store and Vetco Vaccination Clinic for pets are near the Xfinity Store, providing pet supplies and veterinary services.
How can I find the Xfinity Store by Comcast in Detroit using public transportation or landmarks?
The Xfinity Store is near the Gateway Marketplace shopping center and other notable locations like Meijer and Western Union, which can help you navigate to the store easily.