Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Detroit. Visit us today at 3907 Woodward Ave, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.8
462 reviews
5 stars
246
4 stars
76
3 stars
42
2 stars
18
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being helpful and friendly, others are criticized for being unprofessional and disrespectful.
Efficiency
Many customers appreciated the quick service and efficiency in handling their requests, although some reported long wait times and unresolved issues.
Billing Issues
Several reviews highlighted problems with billing, including unexpected charges and misleading information regarding service plans.
Store Environment
The store is generally described as nice and well-maintained, but some customers expressed frustration with the layout and lack of clear processes for quick transactions.
- BPBijal Patel1 day ago5.0Quick, kind help
- MSMichele Smith6 days ago1.0When I walked in there was no hello how can I help you it was hay you come on up to the counter I wanted to find out why my i couldn't get into my accout i was sent a bill and tried to login from there also wanted to know why my bill changed from $59 to $70 I was told I agreed to changes I ask about a new plan was told you have to keep what you got so I canceled the plan no one is going to disrespect me and talk to me the way he talk to me I did not get his name he was a african american man
- KWKatie WardNov 28, 20255.0Nice store with a nice vibe! John was really helpful
- DSDeebo SmithNov 19, 20255.0Wonderful service and the lady Tiffany helped me so much with informative information and took the equipment with no problem. I’ll definitely be back to see them fast service.
- PWPatricia WilliamsNov 16, 20255.0Courteous & helpful staff who tried to keep my business. I have already switched internet providers, though.
Frequently Asked Questions About Xfinity Store by Comcast
What are the operating hours of Xfinity Store by Comcast in Detroit?
The store is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Where is Xfinity Store by Comcast located in Detroit?
It is located at 3907 Woodward Ave, Suite A, Detroit, MI 48201, USA.
What services does Xfinity Store by Comcast offer?
They provide cable TV, internet, home phone, mobile phone services, and home security systems in Detroit.
Is Xfinity Store by Comcast currently following any health and safety practices?
Yes, they maintain professional cleaning and social distancing, and fully vaccinated customers do not need to wear a face mask unless mandated locally.
Can I order Xfinity services online for the Detroit area?
Yes, you can order services online at https://www.xfinity.com/locations/michigan/detroit.
How can I contact Xfinity Store by Comcast in Detroit by phone?
You can reach them locally at +13138183869 or their main phone at +18002662278.
Does Xfinity Store by Comcast have a presence on social media?
Yes, they have pages on Facebook (XFINITYDetroit), Twitter (@Xfinity), Instagram (@xfinity), and a YouTube channel at https://www.youtube.com/user/xfinity.
What nearby places can customers visit when they come to Xfinity Store by Comcast on Woodward Ave?
Customers might visit nearby spots like Trap Karaoke for entertainment, Garden Theater for movies or live music, and The Red Hook Midtown for dining and coffee.
Are there convenient nearby places for customers to relax or dine near Xfinity Store by Comcast?
Yes, nearby dining options include Out To Brunch for breakfast, Blue Star Catering for casual meals, and The Block which offers American cuisine and bar service.
What cultural or entertainment venues are near Xfinity Store by Comcast that customers might enjoy?
Nearby cultural venues include Max M. Fisher Music Center, Orchestra Hall, Detroit Public Theatre, and Midtown Detroit cultural center.