Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Brighton. Visit us today at 9675 Village Place Blvd, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.9
752 reviews
5 stars
222
4 stars
104
3 stars
79
2 stars
40
1 star
307
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing long wait times, unhelpful staff, and difficulty reaching a live representative.
Store Experience
While some customers praised the helpfulness and professionalism of in-store staff, others experienced rudeness and disorganization during their visits.
Billing Issues
Numerous reviews highlighted frustrations with billing practices, including unexpected charges and difficulties in resolving billing disputes.
Technical Problems
Customers frequently reported issues with internet connectivity and service reliability, leading to dissatisfaction with the overall service.
Employee Recognition
Several customers specifically mentioned positive experiences with individual employees who provided exceptional service, indicating that staff performance can vary significantly.
- CMCarrie Morris1 day ago3.0Outrageous prices for cable
- SFStacie FordNov 7, 20255.0I LOATH every trip I have to make for any phone upgrade- every carrier since the inception of cell phones. My trip yesterday to Xfinity in Brighton was a BREEZE. The welcoming staff was great, the store is bright and clean and spacious. Destiny was fantastic! She got my needs met fast and efficient and was very friendly and accommodating. Very pleased
- SJSam JensenOct 24, 20254.0Very helpful
- EZEric ZanderOct 7, 20251.0I had to go to the store five separate times in two days because the sales reps kept messing up. They first made my account for the wrong address, then didn't give access to my account, then only activated my cable and not the wifi. The sales reps that messed up the first three times were present during all of my visits and always acted like they never saw me. I also called support and was transferred three times over 5+ hours. A service technician without telling me and I was almost charged.
- DBDre BSep 19, 20255.0Best, Xfinity store I've ever been to the staff here are completely awesome!
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Brighton provide?
The Xfinity Store by Comcast in Brighton offers internet, cable TV, home phone, home security systems, mobile phone services, and business internet service.
Where is the Xfinity Store by Comcast located in Brighton?
It is located at 9675 Village Place Blvd, Brighton, MI 48116, USA.
What are the store hours for the Xfinity Store by Comcast in Brighton?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM. Holiday hours vary, with some days closed and others with special hours.
Are there any health and safety measures in place at the Brighton Xfinity Store?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers do not have to wear a mask unless required by federal, state, or local mandates.
How can I contact the Xfinity Store by Comcast in Brighton?
You can call them at +1 800-934-6489 for inquiries or support.
Where can I find more information or make a reservation for services at the Brighton Xfinity Store?
More information and reservations can be made online at https://www.xfinity.com/local/mi/brighton/9675-village-place-blvd.html.
What nearby places can I visit after my appointment at the Xfinity Store in Brighton?
Nearby places include Panera Bread for food and coffee, StretchLab for fitness, and The Space yoga studio for relaxation.
Are there beauty and wellness options close to the Xfinity Store in Brighton?
Yes, you can visit Re FRESH Brow & Lash Studio, Lucid Hair Designs, or Complexion Club for beauty and spa services nearby.
What dining options are near the Xfinity Store by Comcast in Brighton?
Nearby dining options include Salsarita's Fresh Mexican Grill, ShoGun (Chinese and sushi), and Buffalo Wild Wings for American cuisine.
How can the nearby places help customers visiting the Xfinity Store in Brighton?
Customers can enjoy a meal at nearby restaurants like Panera Bread or relax at beauty salons such as Loo Loo Bell’s Hair Salon before or after visiting the store, enhancing their shopping experience.