Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Bloomfield Hills. Visit us today at 1991 S Telegraph Road, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
1991 S Telegraph Road, Bloomfield Hills, MI
48302, United States
Hours
Reviews
3.5
233 reviews
5 stars
128
4 stars
13
3 stars
9
2 stars
10
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Wait Times
Many customers reported long wait times both in-store and for phone support, leading to frustration.
Billing Issues
Numerous reviews mention problems with billing, including unexpected charges and difficulties in resolving billing inquiries.
Product Availability
Several customers expressed dissatisfaction with the availability of products and equipment, leading to wasted trips to the store.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with specific employees who provided excellent service.
- BCBrian CsikosJan 5, 20265.0I drive 10 miles to come here because closer ones have no staff and don't know what they're doing. Happy with this location. Wait has not been bad for me and the staff seems knowledgeable.
- DSDavid StewartJan 4, 20261.0The associate was friendly but ultimately unhelpful. They are a sales store and not at all helpful with an existing customer looking to change services. The prices quoted were significantly higher than the standard online prices. They had an hour wait and ultimately were told to call the central number for help. As an aside, the call center is awful. They quoted me a price and then after 2 calls and 4 hrs on the phone did a bait and switch where the best they could do was 40% more than they originally quoted. Typical Comcast.
- AWAngela WagnerJan 2, 20265.0This is the location to go to for results. Questions concerning billing and changes Dj was very helpful He just made it happen The other telegraph location. Said there’s nothing that can be done- no supervisor Just plain unhelpful Big relief
- DRDakota Rozier-HuxtableJan 1, 20265.0I went to the Xfinity store here and was helped by Eric! He was so awesome and helpful. I would def go back again and I highly recommend this location. Thanks again for all your help Eric!!
- LGLalo GutierrezDec 23, 20252.0Switched to Xfinity with promotion of paying phone off was told I would get a visa card in the mail with the pay off amount never received it it's been like 6 months now. If they would have just said we won't pay off your phone. They had me take a pic of my T-Mobile bill and upload it somewhere. Made me waste my time and energy all for nothing
Frequently Asked Questions About Xfinity Store by Comcast
What internet services does Xfinity Store by Comcast offer in Bloomfield Hills?
Xfinity provides various internet services including cable internet, home phone service, and home security systems in Bloomfield Hills.
Where is the Xfinity Store by Comcast located in Bloomfield Hills?
The store is located at 1991 S Telegraph Road, Bloomfield Hills, MI 48302, USA.
What are the operating hours of Xfinity Store by Comcast?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM, with special holiday hours.
Is Xfinity Store by Comcast currently open and operating under any health and safety guidelines?
Yes, the store is open with professional cleaning and social distancing practices, and fully vaccinated customers may not need to wear masks unless required by mandates.
How can I contact Xfinity Store by Comcast for inquiries or support?
You can call the main phone number at +1-800-934-6489 for assistance.
What online resources are available to learn more about Xfinity services in Bloomfield Hills?
You can visit their landing page at https://www.xfinity.com/local/mi/bloomfield-hills/1991-s-telegraph-road.html or their YouTube channel at https://www.youtube.com/user/xfinity.
What mobile apps does Xfinity offer for managing services?
Xfinity provides an Android app available at the Google Play Store and an iOS app on the Apple App Store for managing services.
What nearby dining options can I consider before or after visiting Xfinity Store by Comcast?
Nearby, you can find Beyond Juicery + Eatery for smoothies and healthy meals, Five Guys for burgers and fast food, and Wingstop for chicken dishes.
Are there recreational activities near Xfinity Store by Comcast in Bloomfield Hills?
Yes, Carl's Golfland and The Launch Pad at Carl's Golfland offer golf equipment and activities, and LA Fitness provides gym facilities nearby.
What health and wellness facilities are located close to Xfinity Store by Comcast?
Nearby health services include Henry Ford Radiology & Imaging, Athletico Physical Therapy, and Oakand Veterinary Referral Services for pet care.