Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Bloomfield Hills. Visit us today at 1991 S Telegraph Road, MI to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
1991 S Telegraph Road, Bloomfield Hills, MI
48302, United States
Hours
Reviews
3.5
222 reviews
5 stars
121
4 stars
13
3 stars
9
2 stars
9
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional interactions.
Wait Times
Many customers reported long wait times in-store, often exceeding initial estimates, leading to frustration.
Knowledge and Helpfulness
While some employees were praised for their knowledge and assistance, others were criticized for being unhelpful or misinformed.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges and difficulties in resolving billing inquiries.
Store Experience
The store environment received mixed reviews, with some customers appreciating cleanliness and organization, while others noted disorganization and inefficiency.
- BWBrian Williams2 days ago5.0Scheduling appointment is preferred. Good service and support.
- LBLinda Beard4 days ago3.0Didn't have what I needed
- KRKrystal RashNov 11, 20255.0Very helpful and friendly staff
- JJJeffOct 28, 20251.0Rude lady on phone, tried to upsell me on everything, was deceptive on pricing. When asking basic questions about pricing she seems to get irritated or dance around the answer.
- TTTodd Taste TesterOct 14, 20255.0Well, Xfinity can be frustrating. They have some large customer service issues via phone - so even if inconvenient - if need something, visit a store. If need to add equipment, exchange, billing, mobile account issues, anything. Staff are much more knowledgeable, friendly, and helpful in store. Stores are also well displayed, very clean, and stocked of all equipment.
Frequently Asked Questions About Xfinity Store by Comcast
What internet services does Xfinity Store by Comcast offer in Bloomfield Hills?
Xfinity provides various internet services including cable internet, home phone service, and home security systems in Bloomfield Hills.
Where is the Xfinity Store by Comcast located in Bloomfield Hills?
The store is located at 1991 S Telegraph Road, Bloomfield Hills, MI 48302, USA.
What are the operating hours of Xfinity Store by Comcast?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM, with special holiday hours.
Is Xfinity Store by Comcast currently open and operating under any health and safety guidelines?
Yes, the store is open with professional cleaning and social distancing practices, and fully vaccinated customers may not need to wear masks unless required by mandates.
How can I contact Xfinity Store by Comcast for inquiries or support?
You can call the main phone number at +1-800-934-6489 for assistance.
What online resources are available to learn more about Xfinity services in Bloomfield Hills?
You can visit their landing page at https://www.xfinity.com/local/mi/bloomfield-hills/1991-s-telegraph-road.html or their YouTube channel at https://www.youtube.com/user/xfinity.
What mobile apps does Xfinity offer for managing services?
Xfinity provides an Android app available at the Google Play Store and an iOS app on the Apple App Store for managing services.
What nearby dining options can I consider before or after visiting Xfinity Store by Comcast?
Nearby, you can find Beyond Juicery + Eatery for smoothies and healthy meals, Five Guys for burgers and fast food, and Wingstop for chicken dishes.
Are there recreational activities near Xfinity Store by Comcast in Bloomfield Hills?
Yes, Carl's Golfland and The Launch Pad at Carl's Golfland offer golf equipment and activities, and LA Fitness provides gym facilities nearby.
What health and wellness facilities are located close to Xfinity Store by Comcast?
Nearby health services include Henry Ford Radiology & Imaging, Athletico Physical Therapy, and Oakand Veterinary Referral Services for pet care.