Verizon Business Services

1.6
7 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Auburn Hills or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
3920 Baldwin Rd, Auburn Hills, MI
48326, United States

Hours

Reviews

1.6
7 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • JP
    Jill Pittman
    Aug 23, 2025
    1.0
    Gave it one star because zero stars is not an option. Not talking about this store in particular but Verizon company ripped me off for a couple thousand dollars. It was a whole two years of issues between the store that was not an actual Verizon store, yet had Verizon sign on the building? where I got my equipment, and the company messing up my bill because the store messed up helping me return TWO routers that didn't work, because, get this, Verizon doesn't even service my area for Internet!! (didn't they know that when we started??!) AND making me pay $350-450 a month for like 7 months in a row when all I was actually getting was phone service! (that was $65/month before I got their 'business bundle') in order to keep my business phone in service, with the promise I would get it back in the end- which THEN they told me they only owed me $190!!! And since every bill said a different amount from the website and what I actually paid and the printout said I paid after I went back and asked for that, I wasn't able to prove it and never got my money back. After I paid off my 'free phone' which actually cost me $800, I was finally able to get out of their clutches, lol but it's what it felt like- it was an absolute nightmare & I will NEVER recommend to even my worst enemy! So thankful I will never have to walk into one of these stores again.. Thank you to my friend Jeff at total wireless for helping me get out of that hell on Earth.. do yourself a favor and don't even think about it. You WILL regret it, I promise.
  • TM
    The Michigander
    May 26, 2025
    1.0
    Checked in and waited 50 minutes for a new phone that we purchased. One employee realized I was there to just pickup my prepaid item and apologized for making me wait. He was nice but left a bad impression on the store as a whole.
  • SL
    sleepy legend
    Aug 12, 2024
    1.0
    Terrible service
  • BM
    Bernard Miller
    May 27, 2024
    1.0
    Worst service we have ever had! No one seems to know anything about anything!Then after trying to get help they tried to sell me insurance and would not take no for an answer.
  • DF
    David Fulkerth
    Jan 23, 2024
    1.0
    Complete and total clown show. Terrible even at Verizon's standards. Go somewhere else.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 3920 Baldwin Rd?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage