Verizon Business Services

3.3
12 reviews

About

Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Ann Arbor or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
3143 Ann Arbor Saline Rd, Ann Arbor, MI
48103, United States

Hours

Reviews

3.3
12 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • CK
    Carmen Knick
    Dec 30, 2025
    5.0
    Great service and very knowledgeable staff! Always use the corporate stores!
  • YT
    Yolonda Thames
    Nov 5, 2025
    5.0
    Cam is SUPER patient and restored my trust. Keep it CORPORATE or be subject to A HORROR SHOW like the Plymouth Rd/Ann Arbor store!! #added3svcs
  • CL
    cyndi lyon
    Sep 25, 2025
    1.0
    Wow. Who broke Verizon’s customer service? I can honestly say that the Secretary of State has a superior system of service than Verizon. Sign in great concept, however there is no way to see the status of the line and the workers seems to help those with walk in questions and questions on where am I at in line before helping those on the list. I’ve been her over 70 minute, still waiting and no idea where I am at. I’m trying to remove my deceased father from my account and after a long time on the phone with no luck they said I had to come to corporate store. It’s really unbelievable. Verizon is just the shell of what it used to be. Sad.
  • MF
    Mark Frisinger
    Dec 28, 2023
    1.0
    I see your reviews of this Verizon store is at 2.3 and going lower, sales case in fact buying two new phones , debit card reader failed took funds out of my account anyway.2 weeks to get a refund , basically lied to by management on refund status just to get us out of store, promised a 100$ credit on billing never received it . Still have 1 phone line & internet (not for long). I fully understand why Management & employees hide behind locked doors. Don't shop at Verizon especially this store they will tell you they take pride in customer service,that's a negative. Reviews dictate that.
  • JW
    Jensen Whitmore
    Nov 13, 2023
    1.0
    Yes, they were busy. HOWEVER, Waited 40 minutes while 4 people sat in the break room. Watched an employee leave the couple she was working with to chat to her boss. And the poor couple needed help, wondering where she went. When they asked her to come help, she was rude when they asked her to come back. Several other waiting customers abandoned hope with us. Bummer is, we have to try to come back.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 3143 Ann Arbor Saline Rd?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage