Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Waldorf. Visit us today at 2954 Festival Way, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
I came here on Sunday Nov 16th and the sales guy working was totally fudging useless. I had a problem with my phone service thinking, "Hey! Maybe actually talking to a live rep would help in comparison to an automated or foreign rep." I was wrong. This guy gave very little effort in helping me with my dilemma. I just ended up paying a remaining balance that I owed and left. My phone service issue is still ongoing.
LL
Local Guide Larry
Nov 5, 2025
2.0
I've had atrocious service here and I've had Fair service here I guess it's the time of day when you come. Some sales people are better than others here.
KH
Kibrom Hadush
Oct 23, 2025
1.0
Never trust Xfinity agents. Specially at Waldorf store
I fell for the pitch from an Xfinity agent at the Waldorf, MD store and switched to Xfinity Mobile — even brought a few friends along. What a nightmare that turned out to be.
First, they charged a setup fee — who still does that these days? Then the monthly bill was way higher than what the agent originally told us, and it kept changing every month with confusing charges.
After two months, I went back to the store and was told, “Don’t worry, your promotion will kick in after three months.” It never did. Instead, the bill kept going up. By six months, another agent admitted that the first one had basically misled us.
Thankfully, I didn’t fall for their “free device” offer — my friends and I brought our own phones, which made it easier to switch to Google Fi later. Way cheaper, and the billing is actually transparent.
Lesson learned: never trust sales pitches. Always read the fine print (AI can help you summarize it these days). And please, please, please — bring your own device. Don’t get tricked by a tiny discount.
JJ
Jonatan
Oct 2, 2025
5.0
Tyler was fantastic! Helped me with what I needed & explained it very well. That man deserves a raise!
RR
ronarck
Sep 28, 2025
5.0
Hi... I just took my Galaxy S22+ into this shop after I began getting "No Sim Card" and "No Internet Service" messages. I'm an Xfinity Mobile customer and was treated accordingly--with patience and professionalism. The gentleman who assisted me had my phone's SIM Card replaced and the phone in complete working order in less than 15 minutes. I'm grateful for the professional service I received with no fee spent out of pocket and will certainly return to this business if I experience any further problems with my phone.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Waldorf offer?
The store offers internet, cable TV, home phone, home security systems, and mobile phone services in the Waldorf area.
Where is the Xfinity Store by Comcast Branded Partner located in Waldorf, MD?
It is located at 2954 Festival Way, Suite A, Waldorf, MD 20601, USA.
What are the operating hours for the Xfinity Store in Waldorf?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM. It is closed on December 25, 2025.
Are there any COVID-19 health and safety measures in place at the Waldorf Xfinity Store?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear a face mask unless mandated by federal, state, or local authorities.
How can I reach the Xfinity Store in Waldorf for inquiries or support?
You can call the store at +1 800-934-6489 or visit their webpage at https://www.xfinity.com/local/md/waldorf/2954-festival-way.html.
Where can I find the Xfinity mobile app for my smartphone?
The Xfinity mobile app is available on the Google Play Store for Android devices and the Apple App Store for iOS devices.
Which competitors offer similar services near the Xfinity Store in Waldorf?
Competitors include AT&T, Verizon, RCN, and T-Mobile, offering services such as internet, cable, and mobile phone plans.
What popular restaurants are located near the Xfinity Store in Waldorf for dining before or after my visit?
Nearby restaurants include sweetFrog Premium Frozen Yogurt, Ledo Pizza, It's Just Wings, Chili's Grill & Bar, Panera Bread, QDOBA Mexican Eats, Rock and Toss Crab House, The Habit Burger Grill, and CAVA.
Are there nearby stores around the Xfinity Store in Waldorf where I can shop for other needs?
Yes, nearby retail options include Party City, Sprint Store, LifeSafer Ignition Interlock, Halloween City, Family Christian, HomeGoods, Men’s Wearhouse, and Good Stuff Thrift Shop.
What other services or facilities are near the Xfinity Store in Waldorf that customers might find useful?
Nearby facilities include MyEyeDr. for optometry services, ATI Physical Therapy, Sylvan Learning Center for tutoring, and insurance agencies such as Farmers Insurance - Veronica Stewart and Hugh R.A. Stewart Insurance Agency.