Xfinity Store by Comcast Branded Partner

2.9
113 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Waldorf. Visit us today at 2954 Festival Way, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
2954 Festival Way, Waldorf, MD
20601, United States

Hours

Reviews

2.9
113 reviews
5 stars
45
4 stars
4
3 stars
5
2 stars
8
1 star
51
  • BC
    Brian Carpenter
    Nov 16, 2025
    2.0
    I came here on Sunday Nov 16th and the sales guy working was totally fudging useless. I had a problem with my phone service thinking, "Hey! Maybe actually talking to a live rep would help in comparison to an automated or foreign rep." I was wrong. This guy gave very little effort in helping me with my dilemma. I just ended up paying a remaining balance that I owed and left. My phone service issue is still ongoing.
  • LL
    Local Guide Larry
    Nov 5, 2025
    2.0
    I've had atrocious service here and I've had Fair service here I guess it's the time of day when you come. Some sales people are better than others here.
  • KH
    Kibrom Hadush
    Oct 23, 2025
    1.0
    Never trust Xfinity agents. Specially at Waldorf store I fell for the pitch from an Xfinity agent at the Waldorf, MD store and switched to Xfinity Mobile — even brought a few friends along. What a nightmare that turned out to be. First, they charged a setup fee — who still does that these days? Then the monthly bill was way higher than what the agent originally told us, and it kept changing every month with confusing charges. After two months, I went back to the store and was told, “Don’t worry, your promotion will kick in after three months.” It never did. Instead, the bill kept going up. By six months, another agent admitted that the first one had basically misled us. Thankfully, I didn’t fall for their “free device” offer — my friends and I brought our own phones, which made it easier to switch to Google Fi later. Way cheaper, and the billing is actually transparent. Lesson learned: never trust sales pitches. Always read the fine print (AI can help you summarize it these days). And please, please, please — bring your own device. Don’t get tricked by a tiny discount.
  • JJ
    Jonatan
    Oct 2, 2025
    5.0
    Tyler was fantastic! Helped me with what I needed & explained it very well. That man deserves a raise!
  • RR
    ronarck
    Sep 28, 2025
    5.0
    Hi... I just took my Galaxy S22+ into this shop after I began getting "No Sim Card" and "No Internet Service" messages. I'm an Xfinity Mobile customer and was treated accordingly--with patience and professionalism. The gentleman who assisted me had my phone's SIM Card replaced and the phone in complete working order in less than 15 minutes. I'm grateful for the professional service I received with no fee spent out of pocket and will certainly return to this business if I experience any further problems with my phone.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Waldorf offer?

The store offers internet, cable TV, home phone, home security systems, and mobile phone services in the Waldorf area.

Where is the Xfinity Store by Comcast Branded Partner located in Waldorf, MD?

It is located at 2954 Festival Way, Suite A, Waldorf, MD 20601, USA.