Xfinity Store by Comcast Branded Partner

4.0
274 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Salisbury. Visit us today at 2618 N Salisbury Blvd, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
2618 N Salisbury Blvd, Salisbury, MD
21801, United States

Hours

Reviews

4.0
274 reviews
5 stars
188
4 stars
17
3 stars
4
2 stars
6
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, many customers reported unprofessional behavior and poor service experiences.

Billing Issues

Numerous customers expressed frustration with billing practices, including unexpected charges and difficulties resolving billing disputes.

Store Experience

The store is often described as busy and disorganized, with long wait times and inadequate staffing leading to customer dissatisfaction.

Product Knowledge

Some staff members were noted for their knowledge and ability to resolve issues quickly, while others were criticized for lack of helpfulness and professionalism.
  • CM
    christian “CHULLADQ” morales
    6 days ago
    3.0
    NECESITA Mejorar la atención al cliente tienen mucho tiempo en espera a los clientes , las personas que trabajan de atención al publico necesitan mejorar y ser más amables
  • B
    ümit bodur
    Dec 17, 2025
    5.0
    22.17.2025 Wednesday I was visiting the store getting information to change my mobile phone carrier over to Xfinity.Everyone was very helpful and knew their business.Specially store manager Brain and co worker Ette and Dominic .Thank you guys and keep up the good work.
  • GD
    greg dill
    Dec 13, 2025
    4.0
    YOU GOT 4 STARS BE HAPPY I HATE SURVEYS THAT WANT A NOVEL WITTEN
  • LC
    L Chit
    Dec 12, 2025
    1.0
    Incompetent billing and service. Avoid them at all cost. Ended service with them due to continued poor service with a zero balance due yet they incompetently referred the account for collection when nothing was due them. Tried calling them but no one ever answered after being on hold for 58 minutes
  • SS
    Scott Sawyer
    Dec 10, 2025
    1.0
    Highly unprofessional staff right up to the manager. Laughed when Comcast online customer care tech said I could take my device back there. And they all laughed and said that they don't have to do that.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What products and services does the Xfinity Store by Comcast Branded Partner in Salisbury offer?

The store offers internet services, cable TV, home phone service, home security systems, mobile phone services, and business internet service among others.

Where is the Xfinity Store by Comcast Branded Partner located in Salisbury?

The store is located at 2618 N Salisbury Blvd, Salisbury, MD 21801, USA.