Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Owings Mills. Visit us today at 10132 Reisterstown Road, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
10132 Reisterstown Road, Owings Mills, MD
21117, United States
Hours
Reviews
3.6
530 reviews
5 stars
259
4 stars
88
3 stars
41
2 stars
22
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific representatives for their excellent service.
Wait Times
Numerous reviews mention long wait times in-store, often exceeding expectations, leading to frustration among customers.
Technical Issues
Several customers expressed dissatisfaction with technical support and service reliability, citing ongoing issues with internet connectivity and equipment.
Store Management
There are complaints about poor store management and organization, contributing to inefficient service and customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific staff members who provided quick and effective assistance.
- FSFred Saurborn2 days ago4.0Decent service and selections. Make an appt for better service. BEWARE! If you are purchasing a cell phone and it has a rebate or price reduction listed and you cannot complete the transaction while in the store…get your sales person’s business card because you have 30 days to complete your order for your discount and YOU CANNOT call the store. There is no direct number on purpose.
- BMBrianna MJan 2, 20261.012/30/25 around 7:30ish a young-ish AA women representative with ridiculous eyelashes on, hate that I didn't catch her name, was very dismissive with an issue I was having when attempting to set up my internet service. Customer service was complete bs! Another Xfinity store happily helped with the issue that she claimed she could do nothing about.
- AAAnitaDec 22, 20251.0I regret Xfinity Mobile...Don't do it Xfinity Mobile is so bad it's scarey. Today, I set in the store and listened to customer service lie to people. I transferred last week from T Mobile to Xfinity...bad decision. Dropped calls. No Service everything wrong. Some people in other states can't text me at all. 5G is a scam is so is Xfinity Mobile.
- EHEvelyn HallDec 22, 20255.0Absolutely love Ro, she goes above and beyond and makes the time spent in here worth it!
- DODeborah OluwadareDec 3, 20251.0I wish I never picked xfinity. The customer service is terrible especially with moving to a new location. They will raise the price without giving you a formal warning.
Frequently Asked Questions About Xfinity Store by Comcast
What types of services does the Xfinity Store by Comcast in Owings Mills offer?
The Xfinity Store by Comcast offers cable TV, internet services, home phone, home security systems, mobile phone services, and business internet solutions.
Where is the Xfinity Store by Comcast located in Owings Mills?
The store is located at 10132 Reisterstown Road, Suite # 20, Owings Mills, MD 21117.
What are the operating hours for the Xfinity Store by Comcast in Owings Mills?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Are there any COVID-19 safety measures in place at this Xfinity store?
Yes, the store has professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear a mask unless mandated.
How can I contact the Xfinity Store by Comcast in Owings Mills?
You can call the local phone number at +1 410-513-0462 or the main phone at +1 800-266-2278.
Can I book a service appointment or order online for the Xfinity Store in Owings Mills?
Yes, you can order or make reservations online via https://www.xfinity.com/local/md/owings-mills/10132-reisterstown-road.html.
What are some nearby dining options around the Xfinity Store in Owings Mills?
Nearby dining options include Smashburger, Sarku Japan, Mission BBQ, Zoes Kitchen, CAVA, Chipotle Mexican Grill, and Panera Bread, among others. You might enjoy a meal before or after visiting the store.
Is there a place nearby where I can relax or get a spa treatment near the Xfinity Store in Owings Mills?
Yes, Massage Envy - Owings Mills and Bella Nail Salon and Spa are nearby for spa and relaxation services.
Are there other electronics or internet service providers close to the Xfinity Store in Owings Mills?
Yes, there is another Xfinity location nearby offering internet and television services and electronics.
What popular fast-food options are available near the Xfinity Store for a quick meal?
Nearby fast-food options include Chick-fil-A, Popeyes Louisiana Kitchen, Charleys Philly Steaks, and Krispy Kreme for snacks and meals.