Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Ocean City. Visit us today at 8301 Coastal Highway, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
204 reviews
5 stars
93
4 stars
26
3 stars
14
2 stars
9
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported long wait times and poor support from the company as a whole.
Technical Issues
Numerous complaints about unreliable internet service and difficulties in resolving technical problems, with many customers expressing frustration over the lack of effective support.
Store Experience
In-store experiences were generally positive, with customers appreciating the helpfulness of staff, though some noted long wait times and insufficient staffing.
Communication Problems
Many customers reported difficulties in reaching live support through phone or online channels, leading to frustration and dissatisfaction.
Equipment Issues
Several customers experienced problems with equipment, including defective devices and complications during setup, contributing to overall dissatisfaction.
- SBSTIRLING REAL ESTATE , Stirling Ambrose, BrokerNov 15, 20255.0Fast efficient service
- SPSandi PalmerOct 30, 20251.0Tried to change carriers and they wouldn't release my phone number that I had for 25+ years. Had to start all over PITA
- KHKaren HolencikOct 23, 20255.0I had to return modem. Easy. Peasy.
- CKCharles KutcherOct 9, 20251.0Unfortunately I can't review the tech support service number. I wish I could, because it sucks. I just spent an hour trying to get through. I was left on hold, cut off numerous times, and the AI bot that does call you back sounds like the voice from the 80's movie WarGames. My original issue was the new cable box that finite claimed I needed. But it doesn't work. After unplugging everything my TV no longer turns on. I swapped out ALL my batteries on all my remotes. Still nothing. Xfinity has had reputation for crap service for years. I see things haven't changed.
- TKTricia KingSep 13, 20251.0Appt was made and they never showed..
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Ocean City offer?
Xfinity Store by Comcast in Ocean City offers internet services, cable TV, home phone service, home security systems, mobile phone services, and business internet service.
Where is the Xfinity Store by Comcast located in Ocean City?
The store is located at 8301 Coastal Highway, Ocean City, MD 21842, United States.
What are the operating hours for the Xfinity Store by Comcast in Ocean City?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
What COVID-19 safety measures are in place at the Ocean City Xfinity Store?
The store maintains professional cleaning and social distancing. Customers who are fully vaccinated do not have to wear face masks unless required by federal, state, or local mandates.
How can I contact the Xfinity Store by Comcast in Ocean City?
You can contact the store locally at +1 410-524-3401 or use the main phone number +1 888-266-2278.
Where can I find more information or order services from Xfinity in Ocean City online?
Visit the official site at https://www.xfinity.com/local/md/ocean-city/8301-coastal-highway.html or place orders through https://www.xfinity.com/locations/maryland/ocean-city.
What are some nearby places of interest to Xfinity Store by Comcast in Ocean City?
Nearby places include Redbox rental kiosks, Royal Farms convenience store and gas station, 88th St Beach, and Ropewalk Ocean City seafood restaurant.
How can nearby locations like Royal Farms and 88th St Beach enhance my visit to Xfinity Store by Comcast?
Before or after your visit to Xfinity Store, you can stop by Royal Farms for convenience items or fuel, and enjoy some time at 88th St Beach to relax by the ocean nearby.
Are there financial service options like ATMs near the Xfinity Store in Ocean City?
Yes, Coin Cloud DCM, LibertyX Bitcoin ATM, and The Exchange Network offer ATM and currency exchange services near the store for your convenience.
What other businesses are competitors to Xfinity Store by Comcast in Ocean City?
Competitors include AT&T, Verizon, RCN, and T-Mobile, which offer similar internet and telecommunication services in the area.