Xfinity Store by Comcast

3.9
983 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Baltimore. Visit us today at 733 W 40th Street, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
733 W 40th Street, Baltimore, MD
21211, United States

Hours

Reviews

3.9
983 reviews
5 stars
519
4 stars
177
3 stars
86
2 stars
48
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Long Wait Times

Numerous reviews mentioned long wait times, with some customers experiencing waits of over 30 minutes, particularly during busy periods.

Service Issues

Several customers reported significant issues with their services, including billing problems, equipment errors, and poor communication from the company.

Store Experience

The store environment was generally described as clean and well-organized, with a pleasant atmosphere, although some customers noted inefficiencies in handling equipment returns.
  • MH
    Ms. Holmes
    Dec 28, 2025
    5.0
    Staff member greeted me within a second of me entering the store and helped me immediately. Great service.
  • NN
    Neka's Nation
    Dec 17, 2025
    5.0
    Helpful and knowledgeable
  • AS
    Adam R. (Seriustruth)
    Dec 8, 2025
    5.0
    Very nice interaction with the staff. Very professional, courteous, knowledgeable staff. From the initial greeting upon entering the facility, I felt welcomed. Nice store setup, great display of products, reasonably priced. No pressure sales agents, awesome counter staff. Thank you Xfinity for a very unique and pleasant experience from a very satisfied customer. 😃👍🏾
  • VB
    Vincent B
    Dec 3, 2025
    1.0
    It was the most harassing experience they call me three times a day until tried the service. Then nothing
  • BB
    BudKingz_TV Bmore
    Nov 22, 2025
    1.0
    Customer Service everywhere has went down so I don't know who to blame the company training or employees now 🤬🤬🤬🤬

Frequently Asked Questions About Xfinity Store by Comcast

What products and services does Xfinity Store by Comcast offer at 733 W 40th Street, Baltimore?

Xfinity Store by Comcast offers internet, cable TV, home phone service, mobile phone services, home security systems, and business internet services in Baltimore.

What are the operating hours of Xfinity Store by Comcast in Baltimore?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.