Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Baltimore. Visit us today at 733 W 40th Street, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.9
983 reviews
5 stars
519
4 stars
177
3 stars
86
2 stars
48
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Long Wait Times
Numerous reviews mentioned long wait times, with some customers experiencing waits of over 30 minutes, particularly during busy periods.
Service Issues
Several customers reported significant issues with their services, including billing problems, equipment errors, and poor communication from the company.
Store Experience
The store environment was generally described as clean and well-organized, with a pleasant atmosphere, although some customers noted inefficiencies in handling equipment returns.
- MHMs. HolmesDec 28, 20255.0Staff member greeted me within a second of me entering the store and helped me immediately. Great service.
- NNNeka's NationDec 17, 20255.0Helpful and knowledgeable
- ASAdam R. (Seriustruth)Dec 8, 20255.0Very nice interaction with the staff. Very professional, courteous, knowledgeable staff. From the initial greeting upon entering the facility, I felt welcomed. Nice store setup, great display of products, reasonably priced. No pressure sales agents, awesome counter staff. Thank you Xfinity for a very unique and pleasant experience from a very satisfied customer. 😃👍🏾
- VBVincent BDec 3, 20251.0It was the most harassing experience they call me three times a day until tried the service. Then nothing
- BBBudKingz_TV BmoreNov 22, 20251.0Customer Service everywhere has went down so I don't know who to blame the company training or employees now 🤬🤬🤬🤬
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast offer at 733 W 40th Street, Baltimore?
Xfinity Store by Comcast offers internet, cable TV, home phone service, mobile phone services, home security systems, and business internet services in Baltimore.
What are the operating hours of Xfinity Store by Comcast in Baltimore?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
What health and safety measures are in place at Xfinity Store by Comcast during the pandemic?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers may not need to wear face masks unless required by federal, state, or local mandates.
How can I contact the Xfinity Store by Comcast in Baltimore?
You can call the local phone number at +1 410-513-0462 or the main phone number at +1 800-266-2278 for assistance.
Where can I find more information or make an order for Xfinity services in Baltimore online?
Visit https://www.xfinity.com/local/md/baltimore/733-w-40th-street.html or place an order at https://www.xfinity.com/locations/maryland/baltimore.
Does Xfinity Store by Comcast in Baltimore have an app for managing services?
Yes, customers can download the Xfinity app on Android via the Google Play Store and on iOS via the Apple App Store.
What nearby places can I visit before or after visiting Xfinity Store by Comcast at 733 W 40th Street?
Nearby you can visit Total ENT Care for medical needs, StretchLab gym for fitness, or enjoy a coffee break at Starbucks.
Are there other professional services near the Xfinity Store in Baltimore?
Yes, nearby professional services include Vincent Greene Architects and Rowhouse Financial Partners for architectural and financial advising respectively.
Is there convenient parking available near Xfinity Store by Comcast in Baltimore?
Yes, Metropolis parking is located nearby to provide convenient parking options for visitors.
Can customers access healthcare facilities near the Xfinity Store by Comcast location?
Yes, there are several healthcare facilities nearby such as MedStar Health: Pediatrics at The Rotunda and LifeBridge Health Endocrinology & Thyroid Associates at the Rotunda.