Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Annapolis. Visit us today at 2077 Somerville Road, MD to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
158 reviews
5 stars
77
4 stars
10
3 stars
5
2 stars
10
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, many customers reported poor service, long wait times, and lack of assistance.
Staffing Issues
Numerous reviews highlighted chronic understaffing, leading to long wait times and inadequate service during busy periods.
Service Reliability
Customers frequently expressed frustration with service reliability, citing frequent outages and issues with billing and account management.
Store Experience
The in-store experience varied significantly, with some customers reporting quick and efficient service, while others faced long waits and unhelpful staff.
- CSCharles Smith6 days ago5.0I purchased a phone today at the Xfinity Store in Annapolis. My service representative was Chardai Ford. Her work ethic, people skills and knowledge was amazing. She was so helpful and professional and explained the process thoroughly. We left the store feeling great about our purchase. Thank you, Chardai for a wonderful buying experience.
- LCLisa CoombesDec 27, 20255.0I was having trouble with my Samsung S25 plus freezing, Josh helped me and my phone hasn't frozen since he worked on it!! Thanks for the awesome work on my phone and the great customer service!!
- LKLauren KesslakDec 24, 20251.0My door says no solicitations and do not knock or ring the bell. Your guy clearly doesn't read it when he rings the doorbell and gets my dogs wound up especially if I'm home working.
- NHNick HolbrookDec 6, 20255.0associate was very nice
- JPJoe ParkerNov 17, 20252.0They don't have enough people or knowledgeable people to take care of you when you go there it's too long of a wait time I simply went there to get an upgraded box for my TV and wanted extra remotes which they said they did not have
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Annapolis offer?
Xfinity Store by Comcast in Annapolis offers cable TV, internet services, home phone service, home security systems, and mobile phone service.
Where is Xfinity Store by Comcast located in Annapolis?
The store is located at 2077 Somerville Road, Suite 160, Annapolis, MD 21401.
What are the operating hours of Xfinity Store by Comcast in Annapolis?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
What health and safety measures are in place at the Annapolis Xfinity Store?
The store maintains professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear a mask unless required by law.
How can I contact Xfinity Store by Comcast in Annapolis?
You can reach the store by phone at +1 800-934-6489.
Does Xfinity Store by Comcast have an online presence or social media channels?
Yes, you can visit their website at https://www.xfinity.com/local/md/annapolis/2077-somerville-road.html and follow Xfinity on Facebook, Instagram (@xfinity), Twitter (@Xfinity), and YouTube.
Can I download apps to manage Xfinity services?
Yes, the Xfinity app is available on Android via Google Play and on iOS via the Apple App Store.
What notable nearby places are close to Xfinity Store by Comcast?
Nearby places include Giana medical spa, PAINT Nail Bar Annapolis, The Joint Chiropractic, and Einstein Bros. Bagels.
How can nearby real estate services benefit me when visiting Xfinity Store?
Several real estate agents and companies such as Hogan Companies, Michelle Triolo of Compass Real Estate, and The Jen Holden Group are nearby, making it convenient to explore housing options alongside setting up your Xfinity services.
Is there a nearby gym to Xfinity Store by Comcast where I can work out?
Yes, Snap Fitness, a gym and sports fitness venue, is located nearby for customers interested in fitness activities before or after their visit to Xfinity Store.