Xfinity Store by Comcast

3.3
170 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in South Yarmouth. Visit us today at 10 Old Townhouse Rd, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
10 Old Townhouse Rd, South Yarmouth, MA
02664, United States

Hours

Reviews

3.3
170 reviews
5 stars
68
4 stars
29
3 stars
11
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of assistance.

Helpful Staff

Some employees, like Amber and Paul, received praise for being helpful and patient, indicating that there are knowledgeable staff members.

Service Issues

Numerous complaints about service reliability, including long wait times for assistance and unresolved technical issues.

Mixed Experiences

While some customers had positive interactions, many others expressed frustration with the overall service quality and company practices.

Pricing Concerns

Customers frequently mentioned dissatisfaction with pricing and billing practices, feeling overcharged or misled about service costs.
  • BR
    brian riley
    Oct 31, 2025
    1.0
    Absolutely horrible. Worst experience I've ever had.
  • DT
    Dave Tacey
    Oct 23, 2025
    1.0
    Some of the rudest customer service people I've encountered in a long time. Add to that the fact that they told me they were not able to help with most of my requests. The one that they said they handled (canceling an appointment) they didn't even do. I don't know if that was incompetence or just a lie. I assume a combination of both. Completely useless to have this office since they can't handle any requests.
  • KE
    Katherine Ellam
    Oct 15, 2025
    1.0
    Paul was very helpful.
  • AM
    Ashley M.
    Oct 14, 2025
    1.0
    Don't waste your time coming here for unbelievably poor service. Representative actually answered a personal phone call without excusing themselves and began a separate conversation in the middle of me asking about upgrading my plan. They weren't knowledgeable or helpful to begin with, so I suppose it doesn't matter. I understand that the job is thankless and frustrating, but common decency and a little effort might make it a bit more rewarding.
  • DT
    Debbi Tustin
    Sep 17, 2025
    1.0
    Not the best informed staff. Spent days trying to get results. I chose new provider. Dropped Internet and mobile service. $$ for lousy service

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in South Yarmouth offer?

The store offers internet services, cable TV, home phone service, home security systems, and mobile phone services.

Where is Xfinity Store by Comcast located?

It is located at 10 Old Townhouse Rd, South Yarmouth, MA 02664, USA.