Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone Store
At your Salem, MA, 400 Highland Ave, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Xfinity Store by Comcast Branded Partner
400 Highland Ave, Salem, MA
01970, United States
Hours
Reviews
2.8
29 reviews
5 stars
13
4 stars0
3 stars0
2 stars
1
1 star
15
- SBSusan boughtOct 28, 20255.0Went there yesterday to cancel cable and get streaming service plus switched my phones was there about 3 hours we had a wonderful customer service representative helping us her name was Ariana it was very busy yesterday and we had some issues but she did everything to fix them and she did she never gave up
- MMMaksimOct 20, 20255.0Came in to the store to resolve a cable box equipment issue and dealt with Nelson who was able to help me resolve it. He also went over my options for switch my family's wireless plan and has truly impressed me with his product knowledge and amazing customer service. This was a great experience and I hope Xfinity knows how valuable people like Nelson are to their business. 5stars
- LALaurie AsherOct 17, 20255.0Nelson and Tina Marie at xfinity 400. Highland Ave. are absolutely magic. They’re caring they are concerned and sincerely devoted to their positions. Their intelligence , efficiency, their skills and their determination to resolve my problem were absolutely amazing. they are extremely informative and have taught me a lot I highly recommend this location. I cannot talk about the others because this is my home spot but without reservation I recommend Nelson and Tina Marie For purchases and for resolutions of problems
- RWRobby WillamsOct 10, 20251.0Very rude people where very unprofessional swearing and saying provocative things to me I just end up leaving makes me un sure if I wanna still be with this company and one the another Worker was very rude to an old couple and kept repeatedly shutting them down when they where trying to get sum help I suggest if you guys wanna keep doing business with this company go to another location!
- EMEva MossbergAug 26, 20251.0Customer service leaves a lot to be desired in this location. I cancelled my service and returned my equipment with a non-engaged representative: After leaving, I started receiving “welcome to Xfinity” messages. I returned the following day, and the service account was still active. The person helping me this time was combative and defensive instead of apologetic, making me feel like I’d made a mistake (by setting it up online instead of in the store). He was also very rude to a kind lady asking when the Spanish speaking representative would be available in the store. We need more than “warm bodies”.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services are offered at the Xfinity Store by Comcast Branded Partner in Salem, MA?
The store offers subscriptions for Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. You can also make payments or pick up and exchange equipment.
Where is the Xfinity Store by Comcast Branded Partner located in Salem?
It is located at 400 Highland Ave, Unit 18, Salem, MA 01970, United States.
What are the operating hours of the Xfinity Store in Salem?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM. It is closed on December 25th.
How can I contact the Xfinity Store by Comcast Branded Partner in Salem?
You can reach them by phone at +1 800-934-6489.
Does the Xfinity Store in Salem have a website for more information or reservations?
Yes, you can visit their website at https://www.xfinity.com/local/ma/salem/400-highland-ave.html for more information and to make reservations.
What are some nearby places to the Xfinity Store on 400 Highland Ave that I might visit?
Nearby places include WW (Weight Watchers), Dollar Tree, Master Brush beauty salon, Eye Center of the North Shore, and East Sakura seafood restaurant.
Are there dining options near the Xfinity Store in Salem?
Yes, nearby dining options include East Sakura seafood restaurant, Luciana's Pizzeria & Restaurant, April's II Restaurant, and Aprils 2 Highland Ave Salem, Ma.
Can I find beauty and spa services close to the Xfinity Store in Salem?
Yes, there are multiple beauty salons and spas nearby such as Master Brush, Lash Clouds, Sunshine Esthetics, The Peach Esthetic, Sola Salon Studios, and The Nail Ave.
What are the main competitors for the Xfinity Store in Salem?
Main competitors include AT&T, Verizon, and RCN, which also offer internet, cable, and mobile services in the area.
Is the Xfinity Store by Comcast Branded Partner open during holidays?
The store is generally open during regular hours but is closed on December 25th during the holidays.