Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Methuen. Visit us today at 70 Pleasant Valley Street, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.6
471 reviews
5 stars
221
4 stars
73
3 stars
36
2 stars
29
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were described as rude and unprofessional.
Efficiency
Several customers reported long wait times and inefficient service, leading to frustration and dissatisfaction.
Product Knowledge
Some staff members were noted for their knowledge and ability to resolve issues, while others were criticized for lacking necessary information.
Pricing Transparency
Customers expressed concerns about unclear pricing and feeling misled about service costs.
- HPHector PegueroDec 13, 20255.0This store has the fastest service I ever had in a mobile store and the staff is very nice and they really want to help and GG hey do it with a smile...I felt really comfortable and happy with the service and the products they offered are very good and with good prices.
- GFGenaro FriasDec 10, 20252.0Quiero hablarle de me recientes visita a la tienda, el primer dia me atendieron unos muchachos jóvenes,y me dieron un servicio ebselente,pero el próximo día fui de nuevo, a terminal de resolver mi problema, pero me encontre con una senora grande; esa senora me trato orrible, pienso que persona asi no deberian trabajar para servicios al clientes yo trabaje muchos anos para servicios al clientes, creo que personas asi les hacen mucho daño a cualquier compañía.
- SGStephen GiordanoNov 10, 20255.0You thought going to Walmart on a Friday night was great to people watch, until you go to the Xfinity store!!! An experience you cannot describe until you experience it for your self… staff was friendly and helped with what we needed…
- RSRet SamadhiOct 30, 20251.0The representative lied to us about the price of internet, not once but twice. We were promised a monthly price of $35, then $40, now as we are being charged $55 the same representative is gaslighting us and claiming they never promised anything. Buyer beware.
- GAG AbareOct 24, 20251.0This company. Terrible.
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Methuen?
The Xfinity Store by Comcast is located at 70 Pleasant Valley Street, Methuen, MA 01844.
What are the store hours for Xfinity Store by Comcast in Methuen?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM, with some holiday hour variations.
What COVID-19 safety measures are in place at the Methuen Xfinity Store?
The store practices professional cleaning and social distancing. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local requirements.
What products and services does the Xfinity Store by Comcast in Methuen offer?
They offer internet services, cable TV, home phone service, home security systems, mobile phone services, and related Comcast products.
How can I contact the Xfinity Store by Comcast in Methuen?
You can reach them locally at +1 978-208-1958 or call their main phone number at +1 800-266-2278.
Does the Methuen Xfinity Store have an online presence?
Yes, they have a website, a Facebook page (facebook.com/XFINITYMethuen), a YouTube channel, and Instagram and Twitter accounts under "xfinity" and "Xfinity" respectively.
Are there nearby grocery stores close to the Xfinity Store in Methuen?
Yes, Market Basket and Walmart Methuen are nearby grocery stores where you can conveniently shop before or after visiting the Xfinity Store.
What nearby dining options are available near the Xfinity Store by Comcast in Methuen?
Nearby dining options include Subway, LoConte's Subs and Pizza, and pdubZ Pizza and Wings, offering convenient choices for meals.
Are there any entertainment or leisure spots near the Methuen Xfinity Store?
Yes, Vinny's Billiards & Arcade is nearby, providing a fun spot for pool and arcade games before or after your visit.
How can nearby locations help me access Xfinity Store by Comcast in Methuen?
Nearby landmarks such as Market Basket grocery store and Walmart, as well as nearby transit and service locations, help in easily finding and accessing the Xfinity Store at 70 Pleasant Valley Street.