Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Mansfield. Visit us today at 280 School St, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
327 reviews
5 stars
156
4 stars
42
3 stars
21
2 stars
25
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the in-store staff for being friendly and helpful, many others reported poor customer service experiences, particularly with phone support and billing issues.
Service Reliability
Numerous reviews highlighted issues with internet reliability, including frequent outages and slow speeds, leading to frustration among customers.
Sales Practices
Several customers expressed dissatisfaction with sales tactics, claiming they were misled about service packages and faced pressure to purchase unnecessary products.
Store Experience
The physical store locations received mixed reviews; some customers appreciated the cleanliness and helpfulness of staff, while others noted long wait times and inefficient service.
- CCCorey4 days ago1.0The most useless customer service you’ll find in this area. Don’t even bother going there.
- MTMark Thompson6 days ago1.0Kept me waiting an hour simply to dropoff a cable box. I cancelled it beforehand via the Xfinity app, but they wasted my time anyway for what was a 10-second transaction... Yet another reason to cut the cable...
- OROsmin RamirezDec 9, 20251.0No le recomiendo a nadie esta compañía es una completa estafa muy clara te ofrece unos contratos mediocre que después te cobran el doble y asta lo que no solicitas este cliente de años lo an perdido por ciempre
- MMMaryanne MonteiroDec 4, 20255.0Quick service and very pleasant young lady helped me....
- CSColeen SheridanDec 3, 20255.0Carline V was excellent! She quickly and professionally diagnosed the problem with my daughter's phone and fixed it within minutes. Fast, efficient, friendly atmosphere
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Mansfield offer?
Xfinity Store by Comcast in Mansfield offers internet, cable TV, home phone service, mobile phone services, and home security systems.
Where is Xfinity Store by Comcast located in Mansfield?
It is located at 280 School St, Mansfield, MA 02048, USA.
What are the operating hours of Xfinity Store by Comcast in Mansfield?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is the Xfinity Store in Mansfield open on major holidays?
The store is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has reduced hours on Christmas Eve and New Year's Eve, and different hours on New Year's Day.
What COVID-19 policies are in place at Xfinity Store by Comcast?
The store follows professional cleaning and social distancing. Fully vaccinated customers do not need to wear masks unless required by local mandates.
How can I contact Xfinity Store by Comcast in Mansfield?
You can call the local phone number at +1 774-719-2793 or the main phone at +1 800-266-2278.
Where can I order Xfinity services online for Mansfield?
You can order services online at https://www.xfinity.com/locations/massachusetts/mansfield.
What nearby places can I visit before or after visiting Xfinity Store by Comcast in Mansfield?
Nearby you can visit Mansfield Crossing shopping center, Fisher - Richardson House museum, or several restaurants like Bar Pizza and Salad Company and Sake Steak House.
Are there nearby transit or shopping options near Xfinity Store by Comcast that can help customers?
Yes, Mansfield Crossing shopping mall is nearby offering retail and dining options, and several stores like Kohl's, Michaels, and Best Buy are close by, which may help customers plan their visit.
What are some nearby beauty and grooming services near Xfinity Store by Comcast in Mansfield?
Nearby beauty and grooming options include Sport Clips Haircuts, Patriots Nails & Co, Supercuts, and Sally Beauty Supply.