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Xfinity provides internet services in Leominster. Visit us today at 975 Merriam Ave, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Many customers reported poor and unhelpful service, with staff being rude and dismissive.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often with insufficient staff to assist customers.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.
Product Issues
Customers frequently encountered problems with products and services, including activation issues and poor internet reliability.
JS
James Smith
2 days ago
5.0
They really do everything right!
MT
Martin Tapia
Dec 16, 2025
1.0
Wait 3 hours and there was only seven people in the store and there was only two associates. Xfinity in leominster I recommend not to go to the leominster location because they are rude and they don't want to help you if you broke your phone even though there's a year warranty on it they tell you that there was no warranty and they suggested was buying a new phone because they weren't going to help me even though I had the year warranty on my phone they didn't even tell me that. I had to call the Samsung customer service department to tell me that they have a one-year manufacturer warranty if you buy the phone brand new and that's what I did and they still told me that I didn't have a warranty on the phone and tried to tell me since I didn't have the warranty just buy a new phone because there's nothing they can do about my phone because it didn't have a warranty on it. I recommend not to go there as their customer service associates don't care about you they just type your name in the computer and tell you it's just best buying a new phone since there's no warranty on the phone. The customer service reps don't try to work with you at all they're not nice and they're rude what's.
DG
Dani Garcia
Dec 11, 2025
1.0
pesima red tube internet x 2 años y siempre te cobran el doble de Loque tedisen no recomiendo estás red de internet te atienden bien pero ya cuando tienes el servicio te suben más sin tu consentimiento y lo tienes q pagar por q eyos Disen q eso es.
CG
Charles Gilbert
Dec 6, 2025
1.0
Comcast sucks TV freezes and goes black then have to unplug for it to work again for 5 minutes then have to do it again
AL
Andrew L.
Nov 8, 2025
1.0
Absolute nightmare dealing with "customer service". Website won't let you do anything without logging in, but won't recognize that you logged in after you do. No phone number on the website. Finding it on google and it won't let you speak to a person, just keeps asking "Do you have a wifi password issue or an email password issue?" No other options, wont connect to an agent. Unbelievably bad service.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Leominster?
This store offers cable TV, internet service, home phone, home security systems, and mobile phone services in Leominster, MA.
Where is the Xfinity Store by Comcast Branded Partner located in Leominster?
It is located at 975 Merriam Ave, Ste 200, Leominster, MA 01453, USA.
What are the regular business hours for the Xfinity Store in Leominster?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Is the Xfinity Store in Leominster open on Christmas Day?
No, the store is closed on December 25th for the holiday.
What COVID-19 safety measures are in place at the Xfinity Store by Comcast Branded Partner?
The store maintains professional cleaning and social distancing, and fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast Branded Partner in Leominster?
You can call their local phone number at +1 978-962-3195 or main phone number at +1 800-934-6489.
Are there any nearby places to visit when going to the Xfinity Store in Leominster?
Nearby places include Subway for dining, Great Clips for hair services, and Planet Fitness for a workout, making it convenient to combine errands or leisure activities.
Can you recommend some financial services near the Xfinity Store in Leominster?
Yes, Bright Future Financial, Total Mortgage, and Skyeburst Wealth Management - Ameriprise Financial Services are nearby for financial advising and mortgage services.
Are there other telecommunications providers near the Xfinity Store in Leominster?
Nearby mobile phone and telecom stores include Cricket Wireless Authorized Retailer and Verizon for alternative mobile and phone services.
Where can I learn more or find reservations for Xfinity services in Leominster?
You can visit their landing page at https://www.xfinity.com/local/ma/leominster/975-merriam-ave.html or make reservations through the same link.