Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Leominster. Visit us today at 975 Merriam Ave, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
975 Merriam Ave, Leominster, MA
01453, United States
Hours
Reviews
3.4
276 reviews
5 stars
124
4 stars
32
3 stars
23
2 stars
14
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude and unhelpful staff, long wait times, and unresolved issues.
Staffing Issues
Numerous reviews mentioned inadequate staffing levels, leading to long wait times and inefficient service.
Mixed Experiences
While some customers praised specific employees for their helpfulness and professionalism, others had negative experiences with the overall service quality.
Product Availability
Customers expressed frustration over limited stock and availability of products, particularly for newer devices.
Service Reliability
Several reviews highlighted ongoing issues with internet service reliability, including slow speeds and frequent outages.
- ALAndrew L.Nov 8, 20251.0Absolute nightmare dealing with "customer service". Website won't let you do anything without logging in, but won't recognize that you logged in after you do. No phone number on the website. Finding it on google and it won't let you speak to a person, just keeps asking "Do you have a wifi password issue or an email password issue?" No other options, wont connect to an agent. Unbelievably bad service.
- LSLaur Howes StewartNov 6, 20251.0The incompetency of this place and its employees really cannot be emphasized enough. So many careless avoidable mistakes have been made. Everyone who works at this store clearly hates their job, they are rude and do not care. My family is fed up enough now to cancel our service with Xfinity and switch to a different provider.
- SSShelbyNov 1, 20254.0I use the kiosk,but the workers always offer to assist verbally with proper instruction if you need help. After their assistance the 1st time I used the kiosk,it has been a simple 3-5 minute process for me to get in and out. The staff always ask if you need assistance and are professional every time.
- MPMikayla PankoOct 18, 20255.0Quick and easy. Would drive here over having to call customer service anyday!
- DHDennis HessOct 17, 20255.0Gloria and all the staff are focused and patient providing outstanding customer service porting two 28 year Verizon business number accounts, after years of terrible customer service, it took us over two hours. Xfinity feels like the best service experience and price for internet and cell bundles now.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Leominster?
This store offers cable TV, internet service, home phone, home security systems, and mobile phone services in Leominster, MA.
Where is the Xfinity Store by Comcast Branded Partner located in Leominster?
It is located at 975 Merriam Ave, Ste 200, Leominster, MA 01453, USA.
What are the regular business hours for the Xfinity Store in Leominster?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Is the Xfinity Store in Leominster open on Christmas Day?
No, the store is closed on December 25th for the holiday.
What COVID-19 safety measures are in place at the Xfinity Store by Comcast Branded Partner?
The store maintains professional cleaning and social distancing, and fully vaccinated customers are not required to wear face masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast Branded Partner in Leominster?
You can call their local phone number at +1 978-962-3195 or main phone number at +1 800-934-6489.
Are there any nearby places to visit when going to the Xfinity Store in Leominster?
Nearby places include Subway for dining, Great Clips for hair services, and Planet Fitness for a workout, making it convenient to combine errands or leisure activities.
Can you recommend some financial services near the Xfinity Store in Leominster?
Yes, Bright Future Financial, Total Mortgage, and Skyeburst Wealth Management - Ameriprise Financial Services are nearby for financial advising and mortgage services.
Are there other telecommunications providers near the Xfinity Store in Leominster?
Nearby mobile phone and telecom stores include Cricket Wireless Authorized Retailer and Verizon for alternative mobile and phone services.
Where can I learn more or find reservations for Xfinity services in Leominster?
You can visit their landing page at https://www.xfinity.com/local/ma/leominster/975-merriam-ave.html or make reservations through the same link.