Xfinity Store by Comcast Branded Partner

3.3
280 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Leominster. Visit us today at 975 Merriam Ave, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
975 Merriam Ave, Leominster, MA
01453, United States

Hours

Reviews

3.3
280 reviews
5 stars
125
4 stars
32
3 stars
23
2 stars
14
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and unhelpful service, with staff being rude and dismissive.

Long Wait Times

Numerous reviews mentioned excessively long wait times, often with insufficient staff to assist customers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.

Product Issues

Customers frequently encountered problems with products and services, including activation issues and poor internet reliability.
  • JS
    James Smith
    2 days ago
    5.0
    They really do everything right!
  • MT
    Martin Tapia
    Dec 16, 2025
    1.0
    Wait 3 hours and there was only seven people in the store and there was only two associates. Xfinity in leominster I recommend not to go to the leominster location because they are rude and they don't want to help you if you broke your phone even though there's a year warranty on it they tell you that there was no warranty and they suggested was buying a new phone because they weren't going to help me even though I had the year warranty on my phone they didn't even tell me that. I had to call the Samsung customer service department to tell me that they have a one-year manufacturer warranty if you buy the phone brand new and that's what I did and they still told me that I didn't have a warranty on the phone and tried to tell me since I didn't have the warranty just buy a new phone because there's nothing they can do about my phone because it didn't have a warranty on it. I recommend not to go there as their customer service associates don't care about you they just type your name in the computer and tell you it's just best buying a new phone since there's no warranty on the phone. The customer service reps don't try to work with you at all they're not nice and they're rude what's.
  • DG
    Dani Garcia
    Dec 11, 2025
    1.0
    pesima red tube internet x 2 años y siempre te cobran el doble de Loque tedisen no recomiendo estás red de internet te atienden bien pero ya cuando tienes el servicio te suben más sin tu consentimiento y lo tienes q pagar por q eyos Disen q eso es.
  • CG
    Charles Gilbert
    Dec 6, 2025
    1.0
    Comcast sucks TV freezes and goes black then have to unplug for it to work again for 5 minutes then have to do it again
  • AL
    Andrew L.
    Nov 8, 2025
    1.0
    Absolute nightmare dealing with "customer service". Website won't let you do anything without logging in, but won't recognize that you logged in after you do. No phone number on the website. Finding it on google and it won't let you speak to a person, just keeps asking "Do you have a wifi password issue or an email password issue?" No other options, wont connect to an agent. Unbelievably bad service.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does Xfinity Store by Comcast Branded Partner offer in Leominster?

This store offers cable TV, internet service, home phone, home security systems, and mobile phone services in Leominster, MA.

Where is the Xfinity Store by Comcast Branded Partner located in Leominster?

It is located at 975 Merriam Ave, Ste 200, Leominster, MA 01453, USA.