Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in East Boston. Visit us today at 235 Border Street, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
235 Border Street, East Boston, MA
02128, United States
Hours
Reviews
3.6
288 reviews
5 stars
148
4 stars
30
3 stars
20
2 stars
20
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, many others reported poor service, rudeness, and a lack of accountability from employees.
Billing Issues
Numerous reviews highlighted problems with billing practices, including unexpected charges and misleading information about plans and services.
Store Experience
Customers experienced long wait times and inadequate staffing, leading to frustration during their visits.
Product Quality
Several reviews mentioned dissatisfaction with the quality of Xfinity's products, particularly regarding internet service reliability.
Mixed Reviews
Overall, the feedback was mixed, with some customers having positive experiences while others reported significant issues.
- LGLubi GonzalezNov 15, 20255.0Conseguí las respuestas que necesitaba fui atendido con responsabilidad y cortesía
- LBLorena BeltranNov 10, 20251.0Terrible personal , fui solamente averiguar y la chica que nos atendió de una vez nos hizo la transferencia de líneas, SOLAMENTE ÍBAMOS AVERIGUAR aparte mientras hacía el proceso le descargo una aplicación a mi esposo lo cual 1- la aplicación no tenía nada que ver con lo que estaba haciendo 2- la aplicación trata que te da un número totalmente diferente del que tienes, puedes llamar y chatear con ese número las veces que quieras y ella cojio ese número le pregunté que para que era y entre risas me dijo”soy tóxica” lo cual no entendí Y sin acabar a la cuenta nueva que ella me creó le puso dos números más que sinceramente no conozco me tocó llamar y cancelar y los mismos de Xfinity me dijieron que eso era FRAUDE lo cual me devolvieron la plata Diría que volvería hay, pero si ella está prefería que otra persona me atienda por que ella no logro enfocarse en su TRABAJO Y HACERLO BIEN
- JAJuan AlvarezNov 3, 20251.0La calificación NO ES .para el personal de este lugar .es para la compañía. XFINITY Es tan mala. Que llamó para reportar que la internet es lenta y me dicen que mandarán técnico a revisar . Pero lo que no dicen es que debo pagar $100.00 por problemas de velocidad lo que les corresponde a ellos solucionar👎👎👎
- KEKathleen ElderOct 1, 20255.0Walked in, asked for replacement remote (for cable box & TV), made the trade (old for new), walked out -- 5 minute visit!
- FMFB MyersSep 23, 20255.0I went into the store to to get some information on their internet plans. I spoke with Jay. He was very helpful and answered all my questions and I walked out less than 15 minutes later with a cable modem under my arm. It was great to interact with Jay. He is knowledgeable, friendly, and efficient.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What are the operating hours of the Xfinity Store in East Boston?
The Xfinity Store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on December 25th for the holiday.
Where is the Xfinity Store by Comcast Branded Partner located?
It is located at 235 Border Street, East Boston, MA 02128, USA.
What services does Xfinity offer at the East Boston location?
Xfinity provides internet, cable TV, home phone, home security systems, and mobile phone services in East Boston.
Is the Xfinity Store taking any COVID-19 safety measures?
Yes, the store follows healthy practices such as professional cleaning and social distancing. Fully vaccinated customers do not need to wear face masks unless required by mandates.
How can I contact the Xfinity Store in East Boston?
You can call them at +1 800-934-6489 for inquiries or support.
Where can I find more information or make an appointment for Xfinity services?
Visit their website at https://www.xfinity.com/local/ma/east-boston/235-border-street.html to learn more or reserve services.
What nearby places can I visit before or after visiting the Xfinity Store?
Nearby you can visit the East Boston Farmers Market for fresh produce, or enjoy a meal at Tacomania, a local taco restaurant.
Are there beauty and wellness options near the Xfinity Store in East Boston?
Yes, nearby beauty and wellness options include The Threading Place, Biddy Hair Salon, Beauti Nail Bar, and Angie Beauty Salon.
What public services or community centers are close to the Xfinity Store?
Nearby community resources include the Veronica Robles Cultural Center and the Apac Elderly Center.
Can the nearby transit or services help me reach the Xfinity Store more easily?
Yes, travelers can utilize Bounce Luggage Storage in East Boston for convenience, and the area has several nearby landmarks such as Seville Boston Harbor to help orient your visit to the Xfinity Store.