Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Cambridge. Visit us today at 186 Alewife Brook Pky, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.1
92 reviews
5 stars
45
4 stars
2
3 stars
4
2 stars1
1 star
40
- HBHarry Bullivant3 days ago1.0Failed to show up for a tech visit to sort slow connection. No explanation, no call, nothing.
- KCken caliriDec 7, 20255.0Salesman was very nice and helpful
- GMGaurav MehendirattaNov 25, 20251.0Xfinity as a company is a circus. First at the time of connection they kept on lying to me about getting a free phone and they told you will get it as soon as you get credit score, and say you get credit score in 3-4 days after moving to US. This was so untrue as it takes months to establish that, and they kept on fooling me to sell their service Later after starting the service they sent me a camera, and I said I never asked for it and they said oh it's free. bang it wasn't free, as later when I moved to a new apartment they suddenly started charging for it. I have never used that camera. Then I complained twice on chatting with them for an hour, They said, oh your charges will be reverted and instead of reverting charges they charged around another $20 to pay off for the camera. I went to their store thrice in Cambridge and every time they gave an excuse like oh bring the camera, oh our manager isn't in the store, oh we have raised a ticket for you and someone will call you (which no one ever will) It's a circus company and they are full of liers and would be avoided. If someone has tips on how things work in US, I do be happy to make an official complain to the necessary regulator authorities in US.
- CHChris HoNov 21, 20251.0Didn't scan the equipment I returned, caused a charge which had to be disputed.
- CDChef DOct 27, 20255.0Good vibes very knowledgeable
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Cambridge offer?
Xfinity Store by Comcast provides internet, cable TV, home phone, home security systems, and mobile phone services in Cambridge, MA.
Where is Xfinity Store by Comcast located in Cambridge?
It is located at 186 Alewife Brook Parkway in the Fresh Pond Shopping Center, Cambridge, MA 02138.
What are the store hours for Xfinity Store by Comcast in Cambridge?
The store is open from 10 AM to 8 PM Monday through Saturday, and 11 AM to 5 PM on Sundays. Holiday hours vary with some closures and reduced times.
What COVID-19 safety measures are in place at Xfinity Store by Comcast?
The store follows professional cleaning and social distancing practices. Fully vaccinated customers do not need to wear face masks unless required by mandates.
How can I contact Xfinity Store by Comcast in Cambridge?
You can call the local phone number at +1 857-259-6476 or the main phone number at +1 800-934-6489 for assistance.
Does Xfinity offer any online resources or apps for customers?
Yes, customers can use the Xfinity app available on both Android and iOS platforms, and also visit their website or YouTube channel for more information.
Which internet providers are competitors to Xfinity in the Cambridge area?
Competitors include AT&T, Verizon, RCN, and T-Mobile in the Cambridge, MA area.
What nearby shopping centers can I visit near Xfinity Store by Comcast?
You can visit the Fresh Pond Mall and Fresh Pond Shopping Center near the store for extensive shopping options.
Are there convenient transportation options or services near Xfinity Store?
Nearby transportation services include Orient Express Limousine, which can assist customers with tours and travel around Cambridge.
What local amenities near Xfinity Store might interest tech or home security customers?
Nearby you can find additional electronics and internet service providers like another Xfinity location, as well as services like Choice Cambridge Carpet Cleaners and nearby real estate agents such as Tracy Boehme Realty Group.