Verizon Business Services

3.0
2 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Boston or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
745 Boylston St, Boston, MA
02116, United States

Hours

Reviews

3.0
2 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • MM
    Michelle
    Jan 12, 2024
    1.0
    I recently visited the Verizon store to address a phone trade-in issue. Upon entering, I encountered an employee named Xavier who exhibited extreme rudeness. He seemed disinterested, engrossed in his phone and reluctant to assist me. When I explained my problem, he asserted that his sole responsibility was sales and refused to provide any help. I kindly requested him to check my account or phone number, but he displayed an unwillingness to make even the slightest effort, appearing lazy and unhelpful. This is truly an incredibly frustrating experience at the Verizon store when seeking assistance. After encountering rudeness from Xavier, I requested to speak with a manager. Shockingly, he claimed the manager was 'busy' and refused to find one. When I explained the issue with not receiving my credit, Xavier dismissed it stating it’s beyond his job description and continued to give me an attitude. Despite my insistence on speaking with a manager, he informed me that the manager was on the phone until 6:30 pm, and they will be closing soon, leaving me with no option for assistance. Mind you by the time I was at the store was 2pm. This unacceptable behavior tarnished my perception of Verizon, and I find it disappointing to witness such conduct from a reputed company.
  • BS
    Blanche Staton
    Mar 12, 2023
    5.0
    In February, I went to purchase a new phone and was very pleased with the excellent service provided by Kyle. He was patient, kind and thorough. He explained features so I, a baby boomer for whom the wonders of tech are not intuitive, could understand. Kyle made all the difference in my experience. He was awesome!

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 745 Boylston St?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage