Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Allston. Visit us today at 1316 Commonwealth Ave, MA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
4.0
297 reviews
5 stars
184
4 stars
39
3 stars
13
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly mentioning individuals like Colby, Vuong, and Patrick for their exceptional service.
Service Issues
Several reviews highlighted ongoing issues with Xfinity's services, including billing problems, service cancellations without notice, and difficulties in resolving technical issues.
Store Experience
Customers generally reported positive experiences in-store, noting quick service and a clean environment, although some mentioned long wait times.
Promotions and Pricing
There were complaints about misleading promotions and unexpected price increases, leading some customers to consider switching to competitors.
- SPSnake Plisken5 days ago5.0Chris was great!
- LLLDec 27, 20255.0Vuong and Patrick were both terrifically helpful in creating a new plan at a more reasonable price! Vuong was particularly helpful and available on the day all of the equipment was installed. For me, dealing with Xfinity is generally a nightmare! Vuong and Patrick made it entirely bearable. Thanks to you both!!!
- JCJames CrockerDec 23, 20255.0After many frustrating hours on the phone and chat with Xfinity support trying to resolve a mobile phone porting issue, I finally scheduled an appointment at the local Xfinity store. The in store rep, Colby, had the issue resolved in minutes. Many thanks for the quick resolution!!!
- SFStuart FeldmanDec 8, 20251.0I'm 60 ft 64 years old and it is a complicated mess technical help to get customer service Xfinity assistant
- DEDaphnie EllisonDec 2, 20255.0Glad they are open until 8 pm weekdays and open 7 days a wwek
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast offer in Allston, MA?
Xfinity Store by Comcast offers a range of services including internet, cable TV, home phone service, home security systems, and mobile phone services in Allston, MA.
Where is the Xfinity Store by Comcast located in Allston?
The store is located at 1316 Commonwealth Ave, Allston, MA, 02134, USA.
What are the store hours for Xfinity Store by Comcast in Allston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM, with special holiday hours as noted on their profile.
Are there any special health and safety measures at the Xfinity Store by Comcast in Allston due to COVID-19?
Yes, the store has professional cleaning and social distancing protocols in place. Fully vaccinated customers are not required to wear a face mask unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store by Comcast in Allston?
You can reach the store locally at +1 617-608-3133 or call the main phone number at +1 800-266-2278.
Does Xfinity Store by Comcast in Allston provide online ordering options?
Yes, you can order services online at https://www.xfinity.com/locations/massachusetts/allston.
What is the best way to get to Xfinity Store by Comcast in Allston using public transportation?
You can use the MBTA Griggs Street/Long Avenue Station nearby, which serves as a convenient metro station to reach the Xfinity Store by Comcast.
Are there any good places to eat near the Xfinity Store by Comcast in Allston?
Yes, nearby dining options include Natalie’s Pizza & Subs and Fields West sushi restaurant, both excellent choices to visit before or after your trip to the store.
Where can I grab a coffee near Xfinity Store by Comcast in Allston?
Starbucks is a nearby coffee shop where you can enjoy coffee or smoothies near the Xfinity Store by Comcast.
What are some other local businesses or services near the Xfinity Store by Comcast in Allston?
Nearby businesses and services include Joshua Tree sports bar, Michael J. Hynes Auto Repair, Lapels Dry Cleaning, and various real estate agencies like Proper Realty Group and Phoenix Realty, offering diverse options around the area.