Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Shreveport. Visit us today at 7435 Youree Drive, LA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.3
292 reviews
5 stars
84
4 stars
8
3 stars
9
2 stars
12
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness, unhelpfulness, and long wait times.
Technical Issues
Customers frequently reported ongoing technical problems with internet connectivity and service outages, leading to frustration and dissatisfaction.
Staff Competence
Several reviews mentioned a lack of product knowledge among staff, with some employees being described as unprofessional and unhelpful.
Positive Experiences
A few customers praised specific employees for their helpfulness and professionalism, indicating that there are exceptions to the overall negative feedback.
Billing Problems
Many customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties in resolving billing issues.
- HPhom pudasaini3 days ago5.0Serena was the sweetest. Addressed all my issues and I was out in 15 minutes
- VMVelvet McCrawNov 16, 20255.0Jenna was awesome! She was great at helping me with a new I pad I purchased. But I had to return it. But she was off the day I came back in. I purchased a iPhone that day . But wasn’t happy with the lady who helped me. I have already call Xfinity and complain on the other person who sold me the iPhone
- MMMaddie McCrawNov 8, 20255.0Jenna was so much help! She helped me and my mom get a new phone and was so polite and understanding!
- EREbony Iamtheimage ReedOct 17, 20251.0If I could give "0" stars I would. I went into the store about the mobile offer that kept popping up on my phone. Store rep says ,"he is putting me on a cheaper plan with better speeds and I would occur no charges". I ended up with an additional $33.83 charge because of this change. I have been on the phone 3+ days for hours trying to get this charge removed. If I change one thing that happened that day..it would have been NOT to go into that store. Trying to reach a helpful person is just as bad (everyone is so robotic)
- MWMuhammad WaqasOct 7, 20251.0I wish I had 0 option to review them. Such a worse in store customer service. In stored Ordered the wrong option for my new phone and ended up wasting 6 hours without any solution.
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in Shreveport offer?
Xfinity Store by Comcast in Shreveport provides internet services, cable TV, home phone service, home security systems, and mobile phone services.
Where is the Xfinity Store by Comcast located in Shreveport?
It is located at 7435 Youree Drive, Suite 300, Regal Court, Shreveport, LA 71105, USA.
What are the store hours for Xfinity Store by Comcast in Shreveport?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM, with special holiday hours and closures.
Does the Xfinity Store follow any COVID-19 safety practices?
Yes, the store maintains professional cleaning and social distancing; fully vaccinated customers are not required to wear masks unless mandated.
How can I contact the Xfinity Store by Comcast in Shreveport?
You can contact the store by phone at +1 800-934-6489.
Where can I find more information or make reservations for the Xfinity Store in Shreveport?
Visit their website at https://www.xfinity.com/local/la/shreveport/7435-youree-drive.html to learn more or book services.
Are there nearby dining options to enjoy before or after visiting the Xfinity Store on Youree Drive?
Yes, nearby options include U-Poke-Bowl & Boba Tea, Genghis Grill, Newk's Eatery, Dickey's Barbecue Pit, and Smashburger.
What nearby services can complement my visit to the Xfinity Store in Shreveport?
Nearby services include CPR Cell Phone Repair Shreveport, AT&T mobile phone store, Cell Phone Repair shops, and FedEx Office Print & Ship Center.
Are there nearby recreational or beauty-related places around the Xfinity Store in Shreveport?
Yes, nearby places include Five Star Nails and Spa, Milan Laser Hair Removal, and The Vitamin Shoppe for wellness and beauty needs.
What brands are associated with the Xfinity Store by Comcast in Shreveport?
The store is associated with the brand 'Xfinity Store by Comcast'.