Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Shreveport. Visit us today at 7435 Youree Drive, LA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
2.4
303 reviews
5 stars
89
4 stars
9
3 stars
10
2 stars
12
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Jenna and Spencer received praise for their helpfulness, many customers reported rude and unprofessional behavior from staff, particularly from management.
Service Reliability
Numerous reviews highlighted ongoing issues with service reliability, including frequent outages and poor internet performance, leading many customers to consider switching providers.
Billing Issues
Customers frequently expressed frustration with billing practices, including unexpected charges and lack of clarity regarding fees, contributing to dissatisfaction with the overall service.
Store Experience
The in-store experience varied significantly; some customers reported quick and friendly service, while others faced long waits and inadequate assistance from staff.
- KKKatJan 5, 20261.0They won't allow me to transfer my phone number without going to the store. There is an issue with the app that says "looks like you don't have Xfinity mobile" after I've transferred my service. I will be cancelling all of my service with both accounts.
- LDLarry DavisJan 5, 20261.0No one knows what their doing.!!!!!!!!!
- LBLaSherrica BurksDec 30, 20255.0Just walked out of the Xfinity store and I must give Mrs. Sebrena her flowers. Mrs. Sebrena provided outstanding customer service. She was kind, patient, and made sure I understood everything before moving forward. Customer service like hers is rare and truly made a difference. Thank you, Mrs. Sebrena, for your kindness and professionalism.
- CBCliff BozemanDec 10, 20253.0Really good service. Really good first year/user. Really expensive thereafter. The response time for repairs is good. If it weren't for the constant and drastic change in monthly costs, the rating would be better. $65-$105 is a HUGE jump. Less than 2 yrs.
- TWTrey WilliamsDec 3, 20251.0Every time i visit this store i cant get any help. I went today to see about getting an upgrade and there were 3 employees trying to help one person. 1 was sitting in the back of the store talking on the phone the other 2 were just staring at the customer they were trying to help but just ignored/didn’t even attempt to see what i came in for. Could have at least done that and said ill be with you in a moment. Poor customer service.
Frequently Asked Questions About Xfinity Store by Comcast
What products and services does Xfinity Store by Comcast in Shreveport offer?
Xfinity Store by Comcast in Shreveport provides internet services, cable TV, home phone service, home security systems, and mobile phone services.
Where is the Xfinity Store by Comcast located in Shreveport?
It is located at 7435 Youree Drive, Suite 300, Regal Court, Shreveport, LA 71105, USA.
What are the store hours for Xfinity Store by Comcast in Shreveport?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM, with special holiday hours and closures.
Does the Xfinity Store follow any COVID-19 safety practices?
Yes, the store maintains professional cleaning and social distancing; fully vaccinated customers are not required to wear masks unless mandated.
How can I contact the Xfinity Store by Comcast in Shreveport?
You can contact the store by phone at +1 800-934-6489.
Where can I find more information or make reservations for the Xfinity Store in Shreveport?
Visit their website at https://www.xfinity.com/local/la/shreveport/7435-youree-drive.html to learn more or book services.
Are there nearby dining options to enjoy before or after visiting the Xfinity Store on Youree Drive?
Yes, nearby options include U-Poke-Bowl & Boba Tea, Genghis Grill, Newk's Eatery, Dickey's Barbecue Pit, and Smashburger.
What nearby services can complement my visit to the Xfinity Store in Shreveport?
Nearby services include CPR Cell Phone Repair Shreveport, AT&T mobile phone store, Cell Phone Repair shops, and FedEx Office Print & Ship Center.
Are there nearby recreational or beauty-related places around the Xfinity Store in Shreveport?
Yes, nearby places include Five Star Nails and Spa, Milan Laser Hair Removal, and The Vitamin Shoppe for wellness and beauty needs.
What brands are associated with the Xfinity Store by Comcast in Shreveport?
The store is associated with the brand 'Xfinity Store by Comcast'.