Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceBusiness Internet ServiceCell Phone StoreComcast
At your Elizabethtown, KY, 1705 North Dixie Highway, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location
Xfinity Store by Comcast Branded Partner
1705 North Dixie Highway, Elizabethtown, KY
42701, United States
Hours
Reviews
2.3
130 reviews
5 stars
36
4 stars
7
3 stars
2
2 stars
6
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including difficulty reaching representatives, unhelpful automated systems, and rude staff.
Service Reliability
Customers frequently reported issues with internet reliability, including frequent outages and slow speeds, leading to frustration and dissatisfaction.
Billing Issues
Many customers expressed concerns over unexpected charges, billing errors, and difficulties in resolving these issues with customer service.
In-Store Experience
While many had negative experiences with customer service, some in-store interactions were praised, particularly with specific employees who provided helpful assistance.
High Prices
Several reviews mentioned dissatisfaction with high prices for services, especially in comparison to competitors.
- MAMichael AnthonyJan 3, 20261.0This is Xfinity as a whole I’m a first time customer and it has been an awful experience. I asked to have service setup December 23rd that was never done instead they customer service wasted my time. Talked to sales woman she set us up on 12/22 we were supposed to be installed on 12/26 but tech said that Xfinity construction from Elizabeth town never came and put the power tap out. Maintenance said he tried asking for two months. Well that was all done this past week and I asked to setup an appointment on 01/02 even have written proof that it was confirmed but I was lied to again now I can’t get service till 01/08. If this is house Xfinity treats there customers I recommend everyone stay far away if you have a choice. And I have been asked constantly about mobile which is funny to me when they can’t even setup my internet correctly!
- BBBonnie BradleyDec 29, 20251.0RUN RUN RUN AWAY FROM XFINITY
- PBPriscilla BrownDec 8, 20251.0Crappy customer service. Local office no help. Closed during normal business hours. No local contact. Hate Xfinity
- MRMichael Ross-santoNov 29, 20251.0I felt dissatisfaction with the service I received during my recent visit (Jeffery) The staff member who assisted me was not only unprofessional but disrespectful as well. He falsely claimed that I did not have an account and made judgmental comment about my “low” income. Horrible experience.
- THTony HardyNov 13, 20251.0Impossible to get ahold of anyone who can help you, AI assistant is useless if you're having issues, YES! I tried unplugging it already.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Elizabethtown offer?
The store offers Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security services. Customers can also make payments or pick up and exchange equipment.
What are the operating hours of the Xfinity Store at 1705 North Dixie Highway?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Where is the Xfinity Store located in Elizabethtown, KY?
It is located at 1705 North Dixie Highway, Suite 138, Elizabethtown, KY 42701.
How can I contact the Xfinity Store in Elizabethtown for inquiries or support?
You can call the store at +1 800-934-6489 for assistance or questions.
Can I make a reservation or book services online for the Xfinity Store in Elizabethtown?
Yes, you can visit their website to reserve services or learn more at https://www.xfinity.com/local/ky/elizabethtown/1705-north-dixie-highway.html.
What categories of business does the Xfinity Store in Elizabethtown fall under?
This location is categorized as a Comcast partner, Internet Service Provider, Satellite and Cable Television Sales and Installation Service, Business Internet Service, Cell Phone Store, Mobile Phone Shop, and IT Services provider.
Which nearby places might be convenient to visit before or after visiting the Xfinity Store?
Nearby places include several dining options like Olive Garden and Pizza Hut, shopping at Gabe's and Dollar Tree, as well as beauty services like Glamorous Nails and Head Liners Salon & Spa.
Are there nearby ATM services that can be useful when visiting the Xfinity Store?
Yes, there are several ATMs nearby including Bitstop Bitcoin ATM, Coin Cloud Bitcoin ATM, and PNC ATM for convenient cash access.
What entertainment or shopping options are close to the Xfinity Store in Elizabethtown?
Nearby entertainment includes GameXChange Elizabethtown for video games and Redbox for rentals. For shopping, customers can visit American Freight for furniture, Rugged Wearhouse for clothing, and pOpshelf for arts and crafts supplies.
Who are the main competitors of the Xfinity Store in this area?
The main competitors include AT&T, Verizon, and RCN, all offering similar telecommunications and internet services.