Verizon Business Services

5.0
3 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Warsaw or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
1146 Lake City Hwy, Warsaw, IN
46580, United States

Hours

Reviews

5.0
3 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
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1 star
0
  • BG
    BN G
    Dec 8, 2024
    5.0
    As a long-term customer of this Verizon location, I've consistently experienced high-quality service across all aspects – from device purchases to accessories and technical support. While I've interacted with several team members over the years, I want to specifically commend Fernando for his outstanding service, always. When faced with a phone issue, Fernando demonstrated exceptional problem-solving skills by quickly identifying and implementing a solution that went beyond my expectations. Fernando exemplifies the professional excellence that defines this location. His technical expertise is matched by his customer service abilities, consistently delivering results while maintaining a positive, solution-focused approach. His ability to navigate complex issues while ensuring customer satisfaction makes him an invaluable asset to the Verizon team and worthy of recognition for his contributions. Regarding some of the lower ratings this location has received: While every customer experience is valid, it's important to consider that many technical or service limitations are set at the corporate level rather than by individual representatives. Successful resolution often requires collaboration between customers and staff, working within established company policies and system capabilities. Fernando and his colleagues consistently demonstrate their commitment to finding the best possible solutions within these parameters. Arguably, Fernando is deserving of a promotion and increasing roles of responsibility. I highly recommend this location, particularly for those seeking knowledgeable, professional service from team members like Fernando who consistently go above and beyond for their customers.
  • BB
    BG
    Dec 8, 2024
    5.0
    Over the past few years, I have relied on this Verizon store for everything from phones to accessories and resolving service issues. My experiences have consistently been exceptional, thanks to the professionalism and dedication of the team. On December 7, I had an issue with my phone, and Fernando went above and beyond to help me resolve it. Not only did he address the problem, but he also provided a quick and effective solution that exceeded my expectations. Fernando exemplifies world-class service and is an invaluable asset to Verizon. His superb work and efforts deserve recognition, as he is truly irreplaceable and deserving of a promotion. Additionally, I noticed some negative reviews that seem one-sided, placing sole blame on individual representatives rather than considering the limitations of what they can reasonably address. Customer service is a two-way street, and it’s important to recognize the hard work these representatives put in to resolve issues within their control. I highly recommend this store and the exceptional service Fernando provides.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 1146 Lake City Hwy?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage