Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Valparaiso. Visit us today at 2710 Laporte Ave, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unhelpful.
Long Wait Times
Many customers reported long wait times, even with appointments, leading to frustration.
Product Returns
Customers experienced confusion and frustration regarding product returns, with some being sent on lengthy phone calls instead of being assisted in-store.
Staff Knowledge
While some employees were noted for their knowledge and helpfulness, others were described as untrained or indifferent.
Store Conditions
Several reviews mentioned poor store conditions, including cleanliness issues and inadequate staffing.
JH
Jimmy Hovey
Nov 8, 2025
5.0
Great store, the manager is cool
JP
Joe Pazdur
Nov 4, 2025
1.0
Rude employees. Something as simple as returning equipment will take over an hour. They will change you package without telling you. If it wasn't for customer service over the phone I would have canceled my service completely. If I ever have to go to xfinity in valpo ever again I will just cancel the service.
FF
Frisco1042
Oct 23, 2025
5.0
Friendly and helpful
AK
Alicia Kidd
Oct 14, 2025
5.0
I needed help with my phone service and the gentleman named Zelle was extremely helpful, resolved my issue, very nice service.
CJ
Cole Judy
Oct 13, 2025
4.0
Extremely long line just to return a box. I get it they may be short staffed. But maybe a dedicated person for product returns would hugely benefit
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does the Xfinity Store by Comcast Branded Partner in Valparaiso provide?
The store offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Valparaiso.
What are the store hours for the Xfinity Store by Comcast Branded Partner in Valparaiso?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Where is the Xfinity Store located in Valparaiso?
It is located at 2710 Laporte Ave, Suite 140, Valparaiso, IN 46383.
What health and safety measures are in place at the Xfinity Store?
The store follows professional cleaning and social distancing protocols. Fully vaccinated customers are not required to wear masks unless mandated by federal, state, or local authorities.
How can I contact the Xfinity Store in Valparaiso?
You can call the local phone number at +1 219-242-8790 or the main phone at +1 800-934-6489.
Where can I find more information or make a reservation for services at the Valparaiso Xfinity Store?
Visit the store's landing page at https://www.xfinity.com/local/in/valparaiso/2710-laporte-ave.html to learn more or book services.
What popular dining options are near the Xfinity Store in Valparaiso?
Nearby dining options include Panera Bread, Qdoba Mexican Grill, Chick-fil-A, McDonald's, Noodles & Company, and Firehouse Subs Valparaiso Walk, offering a variety of meals before or after your visit.
Are there entertainment or shopping spots close to the Xfinity Store in Valparaiso?
Yes, nearby places include GameStop, Valparaiso Marketplace - GameStop, Barnes & Noble bookstore, and Claire's for shopping and entertainment.
Where can I get personal care services near the Xfinity Store by Comcast in Valparaiso?
Great Clips, Milan Laser Hair Removal, Sport Clips Haircuts, and Hair Cuttery are nearby options for haircuts, laser hair removal, and other personal care services.
Can I combine my visit to the Xfinity Store with errands for home or pets in Valparaiso?
Yes, American Mattress, Pier 1 Imports for home goods, and PetSmart for pet supplies and grooming are conveniently located near the Xfinity Store.