Xfinity Store by Comcast Branded Partner

3.2
189 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Valparaiso. Visit us today at 2710 Laporte Ave, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
2710 Laporte Ave, Valparaiso, IN
46383, United States

Hours

Reviews

3.2
189 reviews
5 stars
82
4 stars
16
3 stars
14
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unhelpful.

Long Wait Times

Many customers reported long wait times, even with appointments, leading to frustration.

Product Returns

Customers experienced confusion and frustration regarding product returns, with some being sent on lengthy phone calls instead of being assisted in-store.

Staff Knowledge

While some employees were noted for their knowledge and helpfulness, others were described as untrained or indifferent.

Store Conditions

Several reviews mentioned poor store conditions, including cleanliness issues and inadequate staffing.
  • JH
    Jimmy Hovey
    Nov 8, 2025
    5.0
    Great store, the manager is cool
  • JP
    Joe Pazdur
    Nov 4, 2025
    1.0
    Rude employees. Something as simple as returning equipment will take over an hour. They will change you package without telling you. If it wasn't for customer service over the phone I would have canceled my service completely. If I ever have to go to xfinity in valpo ever again I will just cancel the service.
  • FF
    Frisco1042
    Oct 23, 2025
    5.0
    Friendly and helpful
  • AK
    Alicia Kidd
    Oct 14, 2025
    5.0
    I needed help with my phone service and the gentleman named Zelle was extremely helpful, resolved my issue, very nice service.
  • CJ
    Cole Judy
    Oct 13, 2025
    4.0
    Extremely long line just to return a box. I get it they may be short staffed. But maybe a dedicated person for product returns would hugely benefit

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Valparaiso provide?

The store offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Valparaiso.

What are the store hours for the Xfinity Store by Comcast Branded Partner in Valparaiso?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.