Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Indianapolis. Visit us today at 4225 East 82nd Street, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.4
1,098 reviews
5 stars
485
4 stars
152
3 stars
79
2 stars
51
1 star
331
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff are praised for being helpful and friendly, while others are criticized for being rude and unprofessional.
Wait Times
Long wait times reported by many customers, often exceeding 30 minutes, leading to frustration.
Store Experience
Store cleanliness and organization received positive remarks, but issues with staffing and service efficiency were noted.
Billing Issues
Numerous complaints about billing errors and difficulties in canceling services, leading to customer dissatisfaction.
Staff Performance
While some employees received commendations for their assistance, others were described as unhelpful or dismissive.
- KWkelsi wagnerNov 16, 20255.0Amazing customer service. Was returning because the previous store didn't give me what I needed. This store was very knowledgeable. Asked me questions and listened to me. Would definitely recommend this store.
- SCSteven ChambersNov 14, 20251.0The internet service is reliable, but customer service is non existent. the website wont allow logins the app wont allow logins no human assistance available. Only support they offer is a very bad ai assistant. im cancelling tomorrow
- HBHashem BeitvashahiNov 12, 20251.0Bad customer service in general Store and phone call they connect me to and indian accent overseas and I don't understand one word of what he is saying.
- MGMark GalovicNov 10, 20255.0We took advantage of the "free Gateway" upgrade, so I returned our "old" modem/router/(Gateway) to the East 82nd St Xfinity Store. Vincent was great to deal with, and he even chuckled at my "Grandpa jokes". đź‘Ťđź‘Ť
- TMTARUN TEJASVI MUTUKURINov 9, 20251.0They have my name wrong on the bill and couldn’t fix it. Absolutely horrible customer service online and in-store. If they didn’t have a monopoly in the area, no one would even sign up for their services
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Indianapolis offer?
The Xfinity Store by Comcast offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Indianapolis.
Where is the Xfinity Store by Comcast located in Indianapolis?
It is located at 4225 East 82nd Street, Indianapolis, IN 46250, USA.
What are the store hours for the Xfinity Store by Comcast in Indianapolis?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM. Holiday hours vary, with some days closed or having modified hours.
Does the Xfinity Store by Comcast in Indianapolis follow any health and safety practices?
Yes, they have professional cleaning and social distancing measures in place. Fully vaccinated customers do not have to wear a mask unless mandated by federal, state, or local regulations.
How can I contact the Xfinity Store by Comcast in Indianapolis?
You can call them at +1 800-266-2278 or visit their website at https://www.xfinity.com/local/in/indianapolis/4225-east-82nd-street.html.
Are there any fitness centers near the Xfinity Store by Comcast on East 82nd Street?
Yes, Push! Fitness for Women and Lifestyle Family Fitness gyms are nearby, offering opportunities to work out before or after visiting the store.
Where can I find healthy food options close to the Xfinity Store by Comcast in Indianapolis?
Fresh Thyme Market, an organic grocery store and health food market, is nearby for convenient healthy food shopping.
What dining options are available near the Xfinity Store by Comcast?
Nearby restaurants include CoreLife Eatery, Panchero's Mexican Grill, Giordano's Pizza, Taziki's Mediterranean Cafe, and Bonefish Grill offering a range of cuisines for visitors.
Is there a pet hospital close to the Xfinity Store by Comcast?
Yes, Banfield Pet Hospital is located nearby for pet healthcare services.
Which mobile phone providers are competitors to Xfinity in the Indianapolis area?
Competitors include AT&T, Verizon, RCN, and T-Mobile.