Xfinity Store by Comcast

3.5
121 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Indianapolis. Visit us today at 6010 W 86th Street, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
6010 W 86th Street, Indianapolis, IN
46278, United States

Hours

Reviews

3.5
121 reviews
5 stars
66
4 stars
8
3 stars
3
2 stars
5
1 star
39
  • KD
    Kevin Downs
    Jan 2, 2026
    1.0
    Greenwood Xfinity is great. This store is awful. From the first moment you step inside they are asking questions to get you out of there. They will do anything to not help you.
  • KL
    Kim Lange
    Dec 29, 2025
    5.0
    Alex at the 86th street store is AWESOME! He went above and beyond trying to get our address fixed in the system. Got internet and tv but ended up canceling the tv service the next day because it was crazy slow and don't like the guide. Went back to YouTube tv but kept xfinity internet. Give the guy a raise, he's great on customer service! Downright good human too, he was feeding the homeless on Christmas day.
  • EH
    Eric H
    Dec 16, 2025
    1.0
    I would never willingly choose to do business with Xfinity, but here we are — stuck with them because we have no other options. “Network upgrades”, which we were told would take 1 day, have now lasted a week. Our internet has been horribly unstable and completely out at times (as it has been today, out entirely since before 8am — it’s now 1pm). Customer service is a JOKE. On top of this, their contractors cut down one of the Yews planted near one of their boxes in our yard and butchered 4 others… which Xfinity is taking zero responsibility for!!! If you have other internet options, exhaust ALL of those first before you sign up with these jokers. They can rebrand, but they are still Comcast through-and-through: it’s craptastic!
  • LM
    Lloyd Michael
    Nov 20, 2025
    1.0
    A rep at this store sold me a Storm Ready WiFi for $7 a month for 24 months. (The bill now says it $7 a month for 36 months).The first time the power went out was 2 weeks ago. The device didn't work. I took it in for replacement and was told they don't service or sell them at that store anymore and call the 800 number. The agents on 800 were not helpful so I returned to store the manager sent me to the guy who sold to me in the first place and he just didn't help. I asked for the manager again and she was hiding in the back and said she was busy and would call. Guess what, no phone call. Stay away from Xfinity. I am searching for a replacement vendor.
  • MD
    Manbir Dhanjal
    Nov 19, 2025
    1.0
    Making you wait 40 minutes to drop off Xfinity modem? Not happening man fix your management.

Frequently Asked Questions About Xfinity Store by Comcast

What services does Xfinity Store by Comcast in Indianapolis offer?

Xfinity Store by Comcast offers internet, cable TV, home phone, home security systems, and mobile phone services in Indianapolis.

Where is Xfinity Store by Comcast located in Indianapolis?

It is located at 6010 W 86th Street, Suite 112, Indianapolis, IN 46278, USA.