Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Indianapolis or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
I was in and out in 5 minutes and had everything I needed taken care of. Employees were fast, professional, and friendly. This was down the best phone upgrade experience I’ve ever had.
RA
Rahim Abdullah
Jun 25, 2025
1.0
Extremely disappointing experience with poor customer service. I wouldn’t recommend wasting your time here!
BD
Britteny Davidson
Jul 12, 2024
1.0
This review is for Christopher Ward. This Verizon business rep sold me a business package after being with Verizon for 16 years. I was excited to save some money with some business accounts I have. When the technicians came to my salon, they let me know they would need to put a device in my window because Verizon uses signal from the tower. I’m used to a router being “put away” and didn’t want an obstruction in my front window. We didn’t install services. I started receiving a bill saying I owed money. I contacted Chris (this has been going on for 90 days now and I still have not heard from him). I called Verizon, they said they saw I didn’t use the services, they sent me a shipping label to mail the items back and all was well. Yet, I still keep getting a bill from Verizon. Customer care cannot help, they transfer me to business services. Business services cannot help they can’t find the account. I have spent hours on the phone with no solution. This has truly been an ongoing nightmare. I am now getting collection notices. I schedule a call on Chris’s calendar, texted the cell number and emailed. This situation is still unresolved. Part of doing good business is the follow up and Chris has missed the mark.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 350 Massachusetts Ave?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon Business bill at 350 Massachusetts Ave?
Primary Contacts, Administrators, or those with View and Pay access can pay bills for up to 10 accounts simultaneously via My Business Wireless when logged in.
How do I access and manage my Verizon Business account?
Use My Business to shop and activate new devices, make online payments, view user details, and monitor data usage to efficiently manage your services.
What is the maximum number of lines I can have on a Verizon Business plan?
You can purchase up to 9 lines with a Verizon Business plan. Further details are available on the Devices and Plans page.
How do I contact Verizon Business customer service?
You can reach Verizon Business customer service by calling 1 (800) 837-4966 for support and inquiries.
Does Verizon offer business landline phone services?
Yes, Verizon provides business landline services with unlimited nationwide calling through Preferred Voice. You can check availability and explore plans today.
What are the operating hours of Verizon Business Services at 350 Massachusetts Ave?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones does Verizon Business at 350 Massachusetts Ave offer?
They offer latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of products and services are available at Verizon Business Services Indianapolis?
They offer business cell phones, mobile hotspots, tablets, laptops, along with mobile plans, wireless internet plans, and voice plans.
Can I schedule an appointment for service at Verizon Business Services?
Yes, Verizon Business Services offers online appointment scheduling and onsite services for customer convenience.
What nearby businesses can I visit around Verizon Business Services at 350 Massachusetts Ave?
Nearby businesses include Adams Unlimited Enterprise for financial advising, Intrigue Property Management for real estate services, and Vicino Italian Restaurant for dining options, offering convenient stops before or after your Verizon visit.