Verizon Business Services

3.1
10 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Indianapolis or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
350 Massachusetts Ave, Indianapolis, IN
46204, United States

Hours

Reviews

3.1
10 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars
0
1 star
4
  • TW
    Tucker Woerner
    Nov 11, 2025
    5.0
    I was in and out in 5 minutes and had everything I needed taken care of. Employees were fast, professional, and friendly. This was down the best phone upgrade experience I’ve ever had.
  • RA
    Rahim Abdullah
    Jun 25, 2025
    1.0
    Extremely disappointing experience with poor customer service. I wouldn’t recommend wasting your time here!
  • BD
    Britteny Davidson
    Jul 12, 2024
    1.0
    This review is for Christopher Ward. This Verizon business rep sold me a business package after being with Verizon for 16 years. I was excited to save some money with some business accounts I have. When the technicians came to my salon, they let me know they would need to put a device in my window because Verizon uses signal from the tower. I’m used to a router being “put away” and didn’t want an obstruction in my front window. We didn’t install services. I started receiving a bill saying I owed money. I contacted Chris (this has been going on for 90 days now and I still have not heard from him). I called Verizon, they said they saw I didn’t use the services, they sent me a shipping label to mail the items back and all was well. Yet, I still keep getting a bill from Verizon. Customer care cannot help, they transfer me to business services. Business services cannot help they can’t find the account. I have spent hours on the phone with no solution. This has truly been an ongoing nightmare. I am now getting collection notices. I schedule a call on Chris’s calendar, texted the cell number and emailed. This situation is still unresolved. Part of doing good business is the follow up and Chris has missed the mark.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 350 Massachusetts Ave?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage