Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Greenwood. Visit us today at 997 East County Line Road, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
997 East County Line Road, Greenwood, IN
46143, United States
Hours
Reviews
3.2
1,173 reviews
5 stars
462
4 stars
155
3 stars
108
2 stars
65
1 star
383
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and difficulty reaching live representatives.
Billing Issues
Numerous reviews highlighted problems with billing, including unexpected charges, early termination fees, and lack of clarity regarding pricing.
In-Store Experience
While some customers praised specific employees for their helpfulness, many expressed frustration with the overall in-store service, citing disorganization and lack of urgency.
Technical Problems
Customers frequently mentioned ongoing technical issues with internet service and equipment, leading to dissatisfaction with the reliability of the service.
- TTThosethatslipthroughJan 5, 20261.0Don’t waste your money worst service ever. Offer crap and charge you hidden fees for all kinds of things I’m never using them again
- PJPaul JajugaDec 30, 20251.0I can't get a LIVE person to answer a phone.. can't even get a phone number for this particular store
- JCJustin CollierDec 30, 20251.0Went in to get a new tv box, it wasnt even a new box when i opened it, all i got was someone elses frustration, now i have to take it back, i think when someone returns a box at their location they recycle them and repackage their ones that were returned like its a walmart lay away.
- JBJacob BawiDec 14, 20253.0How many outages should we go through? This year :)
- DJDerek JordanDec 9, 20255.0Ordered my equipment online and they had it ready for me. In and out. Fast friendly service. All smiles
Frequently Asked Questions About Xfinity Store by Comcast
What is the address of the Xfinity Store by Comcast in Greenwood?
The Xfinity Store by Comcast in Greenwood is located at 997 East County Line Road, STE Q, Greenwood, IN 46143.
What are the regular operating hours of the Xfinity Store by Comcast in Greenwood?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Are there any special holiday hours or closures for the Xfinity Store by Comcast in Greenwood?
The store is closed on November 27 and December 25, 2025. It has adjusted hours on November 28, December 24, December 31, 2025, and January 1, 2026. For example, on November 28, it is open from 9:00 AM to 8:00 PM.
What products and services does Xfinity Store by Comcast in Greenwood offer?
They offer internet services, cable TV, home phone service, home security systems, mobile phone plans, and more in the Greenwood area.
How can I contact the Xfinity Store by Comcast in Greenwood?
You can call the main phone number at +1 800-934-6489 for inquiries or support.
Is there a website where I can learn more or place an order for Xfinity services in Greenwood?
Yes, visit https://www.xfinity.com/local/in/greenwood/997-east-county-line-road.html to find more information and order services.
What COVID-19 safety measures does the Xfinity Store by Comcast in Greenwood have in place?
The store practices professional cleaning and social distancing. Fully vaccinated customers may not need to wear face masks unless mandated by federal, state, or local authorities.
What nearby places can help me plan my visit to the Xfinity Store in Greenwood?
Near the Xfinity Store, you can find Bitcoin Depot - Bitcoin ATM for cash transactions, Anytime Fitness gym for a workout before your visit, and Ale Emporium if you want to enjoy food and drinks afterward.
Are there any nearby shopping options around the Xfinity Store by Comcast in Greenwood?
Yes, Dollar Tree and Goodwill Store are nearby, providing options for discount shopping and thrift items respectively, which might be convenient before or after visiting the Xfinity Store.
What nearby services are available near the Xfinity Store for additional customer needs?
Nearby services include Nomad Barber Shop Indy for grooming, New Wave Chiropractic for health needs, and Signature Dental for dental care, making it a convenient area for varied errands.