Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Granger. Visit us today at 7115 Heritage Square, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
842 reviews
5 stars
395
4 stars
117
3 stars
63
2 stars
57
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, with reports of rudeness, inefficiency, and long wait times.
Staff Performance
While some staff members received praise for their knowledge and friendliness, many reviews highlighted incompetence and lack of helpfulness among employees.
Service Reliability
Numerous customers reported issues with service reliability, including frequent outages and poor internet performance.
Billing Issues
Customers expressed frustration over unexpected charges, billing errors, and difficulties in resolving these issues.
Overall Experience
The overall sentiment is largely negative, with many customers expressing dissatisfaction and a desire to switch providers.
- CSCarrie St. Swithers4 days ago1.0Rude people. Bad service. Go elsewhere before they make you wish you had!
- JPJayme Peli6 days ago5.0I stopped in on a Saturday afternoon expecting a significant wait time just because it was the weekend. However, Maurice met me at the door and was extremely friendly, very knowledgeable and straightforward. Making the switch from T-Mobile to NOW Mobile was super simple and will reduce my monthly bill by 3/4 plus Maurice was wonderful to work with! I'd highly suggest requesting him if he's available!
- RPRYAN PIOUSNov 15, 20251.0Manager just put my son and I out of the store because it was their closing time and the manager Chris didn't want to help . Worst service and manager known do customer service
- LWLauren WogatzkeNov 9, 20251.0If I could give -10 stars I would. I’ve been in twice spoke to John went in because I made a payment and wasn’t applied to my account I’ve spoken via phone to representatives and could get no where and I’m thinking in person I can show them the payment made on my end and posted and they can make sure my account is taken care of… NOPE John says that I need to take that up with my bank and that he is there to sell not for customer service or billing. Told me everyone there is to sell only not help or look at accounts!! WHAT??? Trash service
- RSRyan SchwierNov 7, 20255.0gabriel is awesome
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Granger?
The Xfinity Store by Comcast is located at 7115 Heritage Square, Suite 1250, Granger, IN 46530.
What are the store hours for the Xfinity Store by Comcast in Granger?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary.
What services does the Xfinity Store by Comcast offer in Granger?
They offer internet, cable TV, home phone, home security, mobile phone services, and related installation services.
How is Xfinity Mobile's network described?
Xfinity Mobile combines America's largest, most reliable 4G LTE network with the most hotspots nationwide to provide excellent coverage.
What COVID-19 safety measures are in place at the Xfinity Store in Granger?
Professional cleaning and social distancing practices are in place. Fully vaccinated customers do not have to wear a mask unless required by federal, state, or local mandates.
How can customers find the Xfinity Store online or make reservations?
Customers can visit the store's landing page or reservation URL at https://www.xfinity.com/local/in/granger/7115-heritage-square.html.
Are there any nearby places to visit before or after visiting Xfinity Store by Comcast?
Yes, nearby places include Starbucks for coffee, Subway for quick meals, and The Joint Chiropractic for wellness services, making it convenient to combine errands.
Can I stop by a local gym or fitness center near the Xfinity Store?
Yes, Orangetheory Fitness and StretchLab are nearby active life options you can visit before or after your visit to the Xfinity Store.
Where can I find nearby health-related services around the Xfinity Store?
Nearby health services include Doctors Express In Granger IN, MinuteClinic, and WW (Weight Watchers) for convenient medical and wellness support.
What other businesses are close to the Xfinity Store that may be useful for customers?
Nearby businesses include CVS Pharmacy for prescriptions and daily needs, as well as banks like Old National Bank and TD Ameritrade for financial services.