Xfinity Store by Comcast

3.5
842 reviews

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Granger. Visit us today at 7115 Heritage Square, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast
7115 Heritage Square, Granger, IN
46530, United States

Hours

Reviews

3.5
842 reviews
5 stars
395
4 stars
117
3 stars
63
2 stars
57
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rudeness, inefficiency, and long wait times.

Staff Performance

While some staff members received praise for their knowledge and friendliness, many reviews highlighted incompetence and lack of helpfulness among employees.

Service Reliability

Numerous customers reported issues with service reliability, including frequent outages and poor internet performance.

Billing Issues

Customers expressed frustration over unexpected charges, billing errors, and difficulties in resolving these issues.

Overall Experience

The overall sentiment is largely negative, with many customers expressing dissatisfaction and a desire to switch providers.
  • CS
    Carrie St. Swithers
    4 days ago
    1.0
    Rude people. Bad service. Go elsewhere before they make you wish you had!
  • JP
    Jayme Peli
    6 days ago
    5.0
    I stopped in on a Saturday afternoon expecting a significant wait time just because it was the weekend. However, Maurice met me at the door and was extremely friendly, very knowledgeable and straightforward. Making the switch from T-Mobile to NOW Mobile was super simple and will reduce my monthly bill by 3/4 plus Maurice was wonderful to work with! I'd highly suggest requesting him if he's available!
  • RP
    RYAN PIOUS
    Nov 15, 2025
    1.0
    Manager just put my son and I out of the store because it was their closing time and the manager Chris didn't want to help . Worst service and manager known do customer service
  • LW
    Lauren Wogatzke
    Nov 9, 2025
    1.0
    If I could give -10 stars I would. I’ve been in twice spoke to John went in because I made a payment and wasn’t applied to my account I’ve spoken via phone to representatives and could get no where and I’m thinking in person I can show them the payment made on my end and posted and they can make sure my account is taken care of… NOPE John says that I need to take that up with my bank and that he is there to sell not for customer service or billing. Told me everyone there is to sell only not help or look at accounts!! WHAT??? Trash service
  • RS
    Ryan Schwier
    Nov 7, 2025
    5.0
    gabriel is awesome

Frequently Asked Questions About Xfinity Store by Comcast

Where is the Xfinity Store by Comcast located in Granger?

The Xfinity Store by Comcast is located at 7115 Heritage Square, Suite 1250, Granger, IN 46530.

What are the store hours for the Xfinity Store by Comcast in Granger?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary.