Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Elkhart. Visit us today at 199 County Road 6 W, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
199 County Road 6 W, Elkhart, IN
46514, United States
Hours
Reviews
3.1
227 reviews
5 stars
100
4 stars
13
3 stars
11
2 stars
14
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were praised for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.
Long Wait Times
Customers frequently reported long wait times at the store, often exceeding an hour, leading to frustration.
Billing Issues
Numerous complaints about billing errors, overcharging, and difficulties in resolving these issues with customer service.
Store Management
Concerns about poor management and staffing levels, leading to inefficient service and customer dissatisfaction.
Product Knowledge
Inconsistent product knowledge among staff, with some customers receiving incorrect information about services and promotions.
- TFTina Furnivall6 days ago5.0Helped me very quickly & friendly
- WEWilma EllsworthOct 31, 20255.0There were two guys in there that were so nice & helpful! Wish I remembered their names!
- CCClaudia CarrilloOct 27, 20251.0De verdad qe me parece q deberían colocar gente amable q hable español xq los hay se molestan cuando uno llega y les toca hablar con uno los agentes q hay “ Americanos son muy amables “pero los q hablan español te tratan mal se ve la molestia q les da al tener q atenderlo a uno xq eso ojalá no tenga q volver mas nunca a ese lugar.xq se siente uno mal . Mi hija fue también y le pasó la misma experiencia uno q sabíamos q habla español dijo q no hablaba español ojalá coloquen gente decidida a dar un buen trato a las personas q hablamos solo español
- MTMario ThomasOct 23, 20251.0Hire new knowledgeable employees that can help. I've switched my phone service and my iPhone went into sos mode. ESim was not compatible after they said it was. Now I have a number and no phone to use. Small claims Xfinity. If you as a company can't resolve these phone issues or replace the ones you all messed up, it's called false advertising and we will be in court! Do not go to CR6 they don't know anything except how to cash out customers.
- CSCynthia SanchezOct 21, 20251.0Always a long wait and always leave with a higher bill
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner offer in Elkhart?
Xfinity Store by Comcast Branded Partner offers internet services, cable TV, home phone service, home security systems, and mobile phone services in Elkhart, IN.
Where is the Xfinity Store located in Elkhart?
The store is located at 199 County Road 6 W, Northfield Center, Elkhart, IN 46514, United States.
What are the store hours for the Xfinity Store in Elkhart?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
What COVID-19 safety practices are followed at the Xfinity Store?
The store follows professional cleaning and social distancing protocols. Fully vaccinated customers do not need to wear face masks unless required by federal, state, or local mandates.
How can I contact the Xfinity Store in Elkhart?
You can reach the store by phone at +1 800-934-6489.
Does Xfinity offer mobile apps for managing services?
Yes, Xfinity offers both Android and iOS apps to manage their services, available on Google Play Store and Apple App Store respectively.
How can I find more information or book a visit to the Xfinity Store?
You can visit their landing page at https://www.xfinity.com/local/in/elkhart/199-county-road-6-w.html to learn more or make a reservation.
What nearby restaurants can I visit before or after coming to the Xfinity Store?
Nearby restaurants include Biggby Coffee, Tropical Smoothie Cafe, IHOP, Culver's, Pardon My Cheesesteak, NASCAR Refuel Tenders and Burgers, and Wingstop.
Are there other mobile phone stores near the Xfinity Store?
Yes, Cricket Wireless and Straight Talk are nearby mobile phone stores that you can visit for additional mobile service options.
What shops or services are near the Xfinity Store for shopping or errands?
Nearby you can find RadioShack electronics, Sew Creative Threads clothing, Payless ShoeSource for footwear, and Rent-A-Center for retail needs.