Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Bloomington. Visit us today at 1285 S. College Mall Rd., IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
1285 S. College Mall Rd., Bloomington, IN
47401, United States
Hours
Reviews
3.1
530 reviews
5 stars
215
4 stars
57
3 stars
35
2 stars
29
1 star
194
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some were helpful and professional, while others were rude and unhelpful.
Long Wait Times
Customers frequently reported long wait times in-store, often exceeding an hour.
Billing Issues
Numerous complaints about billing errors, unexpected charges, and difficulty in resolving these issues.
Technical Problems
Many customers experienced frequent internet outages and issues with service reliability.
In-Store Experience
While some customers had positive interactions in-store, others noted a lack of product knowledge among staff.
- RDRobin DrakeJan 3, 20261.0Wasting my money and time with Pathetic service, incompetent on the phone for 30 minutes then told to go to store and they couldn't help either.
- JHJoshua HechtJan 2, 20265.0I have to give the store itself 5-stars. Feraud and Avery were more than willing to help me with an internal server issue their system was having. But I eventually got everything working.
- KMKelsey MorrisDec 13, 20255.0Gary at the Bloomington Xfinity store was great! He helped us repackage our contract and upgrade two phones. He was so nice, professional, and helpful!
- TMTonya MunseyDec 8, 20254.0They helped us in a timely matter
- TSThorsteinn SverrissonNov 12, 20251.0I had a very frustrating experience with this Xfinity location. They had a promotion running that I asked to take advantage of. They set it up incorrectly, so I was not able to get that promotion. When I came back in to point out the error, they said that there was nothing they could do and, because of their mistake, I was no longer qualified for the promotion. Needless to say, I switched back to my old carrier and will also be switching my internet.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Bloomington offer?
Xfinity Store by Comcast provides a variety of services including internet, cable TV, home phone, mobile phone service, and home security systems in Bloomington, IN.
Where is the Xfinity Store by Comcast located in Bloomington?
The store is located at 1285 S. College Mall Rd., Bloomington, IN 47401.
What are the regular business hours for Xfinity Store by Comcast in Bloomington?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any special health and safety practices at the Bloomington Xfinity Store?
Yes, the store follows professional cleaning and social distancing. Fully vaccinated customers do not have to wear a face mask unless required by government mandates.
Is the Xfinity Store by Comcast in Bloomington open on Thanksgiving Day?
No, the store is closed on November 27, 2025 (Thanksgiving Day).
Can I find Xfinity’s store information and services online?
Yes, you can find store information and order services on their webpage at https://www.xfinity.com/local/in/bloomington/1285-s--college-mall-rd.html.
What nearby dining options are available around Xfinity Store by Comcast in Bloomington?
Nearby dining includes Hoosier Hanks East (restaurant and diner), Avers Pizza East (pizza restaurant), Zero Degrees (bubble tea and ice cream shop), and Five Guys (burger restaurant). You can enjoy a meal or refreshments before or after visiting the store.
Are there convenient nearby places to shop close to Xfinity Store by Comcast in Bloomington for beauty or hobby supplies?
Yes, Sally Beauty and Wild Birds Unlimited hobby shop are nearby. You can shop for beauty products or hobby supplies along with visiting the Xfinity store.
What healthcare facilities are near Xfinity Store by Comcast in Bloomington?
Jackson Creek Dental, Bloomington Oral Surgery, and Bayley Brunck (doctor) are nearby health and medical services in the vicinity.
How can I use nearby services like the Cash2Bitcoin ATM or Big Red Liquors when visiting the Xfinity Store in Bloomington?
You can conveniently withdraw cash at the Cash2Bitcoin ATM or pick up wine and liquor at Big Red Liquors, both located near the Xfinity Store, making errands easier during your visit.