Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Anderson. Visit us today at 4672 S. Scatterfield Rd, IN to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
4672 S. Scatterfield Rd, Anderson, IN
46013, United States
Hours
Reviews
3.4
129 reviews
5 stars
62
4 stars
18
3 stars
4
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for being rude and unprofessional.
Wait Times
Long wait times reported frequently, with customers expressing frustration over delays in service.
Store Experience
Store layout and organization received criticism, with suggestions for improvement in efficiency and cleanliness.
Product Issues
Customers reported problems with equipment and service activation, leading to dissatisfaction with the overall service.
Positive Staff Interactions
Several customers highlighted positive experiences with specific staff members who provided excellent service.
- SSScott3 days ago5.0Friendly and live-staff. Better than the live chatbots who have 26 letters in their names. And better than the phone-option whose reps have names such as “Mike” or “Mikeaela” and you know that isn’t their name. Comcast generally sucks, but the service in-store was great. Thank you.
- JTjon TNov 7, 20251.0They made a simple return a nightmare. always a long wait here to start with, despite an appointment . Both reps messed up with this return. First one deleted the new modem so had to get another. Came back in to speak to other rep and he said keep old one and here's a new one. Said no worries no charges. Came back after confirming with corporate that I would be charged. Now my first modem was successful. With a receipt. Second modem, the deleted one. Was a hand written note. Rep was adamant the receipt he gave was the one that also has a serial number. (It didn't) So I was given a hand written note. Fast forward a few days, I have a text saying to return the old modem.. you guys are horrendous. I will go to the other location. Incompetent over a simple return. Even a rep I spoke to on the phone said she's not sure how that's possible unless you really tried to take it off the account.
- LGLisa GustinOct 7, 20255.0I get my Internet through them. No complaints
- JBJake BogardSep 26, 20251.0The worst experience of my life. When you walk in you are greeted by people who look like they just got out of bed. supper unprofessional. We were trying to upgrade phones talked to the sales person and then we try to check out they are out of the phone all of the sudden. Ok, we will have them shipped to your house in two days. ok sounds good. The person helping us try's to ship them to an old address we have not lived at for a while. We correct him not that adds. He proceeds to ship them to the wrong address. We go back to the store and let him know he shipped them to the wrong address and tells me to just go to that home and see if we can have the phones back. um, no. So, they ask FedEx to take the phone back and tell us we can pick it up at FedEx. Not happy but willing, where do I pick it up. It will be shipped back to the Tennessee location, you can get it there. Not an option for me. They finally ship them to my house but the phones are reported stolen and I have now spent 5 days trying to get them activated. I bought these phones on September 4th and The phones are still not working as of this post.
- TBTerry BixbySep 14, 20251.0Place Sucks…That’s All
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
Where is the Xfinity Store by Comcast Branded Partner located in Anderson?
The store is located at 4672 S. Scatterfield Rd, Anderson, IN 46013, US.
What are the operating hours of the Xfinity Store in Anderson?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
What health and safety practices are currently in place at the Xfinity Store?
They have professional cleaning and social distancing in place. Fully vaccinated customers do not have to wear a mask unless required by mandates.
What types of services does the Xfinity Store by Comcast offer in Anderson?
They provide internet services, cable TV, home phone service, home security systems, and mobile phone services among others.
How can I contact the Xfinity Store by Comcast in Anderson?
You can call the local phone number at +1 763-393-1713 or the main phone number at +1 800-934-6489.
Where can I find more information or book a reservation with the Anderson Xfinity Store online?
Visit their landing page at https://www.xfinity.com/local/in/anderson/4672-s--scatterfield-rd.html to learn more and make reservations.
What popular restaurants are located near the Xfinity Store in Anderson?
Nearby restaurants include QDOBA Mexican Eats, Qdoba Anderson, Panda Express, Lantern House Asian Bistro, Papa Murphy's, and Jimmy John's.
Are there any health-oriented stores near the Xfinity Store in Anderson?
Yes, The Vitamin Shoppe and GNC Live Well are nearby for vitamins and supplements.
Which mobile phone stores are located near the Xfinity Store by Comcast Branded Partner?
Nearby mobile phone stores include Verizon and AT&T.
Are there any financial services close to the Xfinity Store in Anderson?
Yes, nearby financial services include Edward Jones, Old National Bank, and Madison County Federal Credit Union.