Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Vernon Hills. Visit us today at 701 N Milwaukee Ave, Suite 288, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast
701 N Milwaukee Ave, Suite 288, Vernon Hills, IL
60061, United States
Hours
Reviews
3.3
389 reviews
5 stars
174
4 stars
36
3 stars
31
2 stars
21
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for rudeness and incompetence.
Wait Times
Long wait times are a common complaint, with many customers experiencing delays of over an hour to receive assistance.
Billing Issues
Numerous customers reported problems with billing, including unexpected charges and difficulty resolving issues.
Store Efficiency
The efficiency of service varies greatly; some customers had quick experiences, while others faced significant delays and unhelpful staff.
- RSRobyn SprauerDec 30, 20255.0Always the best service. Easy in/out. Staff very knowledgeable and patient. Cynthia and Liam both very helpful
- KLkonstantinos louvrosDec 29, 20255.0Excellent service! Bianca, the manager, was extremely nice, professional, and very helpful. She took the time to explain everything clearly and made the whole experience smooth and stress-free. Customer service like this is hard to find. Thank you, Bianca, and thank you Xfinity!
- WDWilliam DempsterDec 26, 20255.0Easy and professional
- SAS aDec 23, 20251.0An unqualified salesperson (a Spanish-speaking male with curly hair, rating 0 out of 5 stars) mistakenly allocated the wrong equipment to my account when i visited store to start service. It caused significant issues for me and five other Xfinity representatives who tried to resolve the problem online. Eventually, a highly skilled and extremely helpful technician visited and resolved everything —definitely 5 out of 5 stars) experience for technician.
- WTWes TafoyaNov 29, 20251.0The worst customer service online help I have ever seen. It ignores what you need and circles around to their automated systems without ever allowing you to talk to a real person.
Frequently Asked Questions About Xfinity Store by Comcast
What is the address of the Xfinity Store by Comcast in Vernon Hills?
The Xfinity Store by Comcast is located at 701 N Milwaukee Ave, Suite 288, Vernon Hills, IL 60061.
What are the opening hours for the Xfinity Store by Comcast in Vernon Hills?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, Sundays from 11:00 AM to 5:00 PM, and has special holiday hours or closures as noted.
What internet and cable services does the Xfinity Store by Comcast offer?
Xfinity provides internet, cable TV, home phone service, and home security systems in Vernon Hills.
Are there any COVID-19 safety measures in place at the Xfinity Store in Vernon Hills?
Yes, the store maintains professional cleaning and social distancing. Fully vaccinated customers do not need to wear masks unless required by mandates.
Where can I find more information or place orders for Xfinity services in Vernon Hills?
You can visit their local page at https://www.xfinity.com/local/il/vernon-hills/701-n-milwaukee-ave--suite-288.html or order online at https://www.xfinity.com/locations/illinois/vernon-hills.
Can I download apps related to Xfinity services?
Yes, the Xfinity app is available on both Android and iOS platforms through their respective app stores.
What nearby shopping options are available around the Xfinity Store in Vernon Hills?
Nearby shopping options include The RoomPlace, Burlington, SKECHERS Warehouse Outlet, T.J.Maxx, Ross Dress for Less, Five Below, and Shoe Carnival.
Are there dining options near the Xfinity Store in Vernon Hills?
Yes, you can find various restaurants nearby such as Green Basil Thai Restaurant & Bar, Nirvana Kitchen & Wine Bar, Ramen House Shinchan, Giordano's Pizza, Pasta Fresca, Eloise Chicago - American Bake Shop, Kuma's Sushi Bowl, and Nothing Bundt Cakes.
Where can I find delivery or courier services near the Xfinity Store in Vernon Hills?
There is a UPS Access Point location nearby for courier and delivery services.
Are there entertainment or recreational locations near the Xfinity Store by Comcast in Vernon Hills?
Yes, Sky Zone indoor playcenter and GOLFTEC Vernon Hills are nearby for entertainment and active recreation.