Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Vernon Hills or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Many thanks to Veraisen Employee Omar for answering our questions, patience and help.
NS
N. Sem
Jul 18, 2025
1.0
Disappointed with Verizon Customer Service
Review:
I’ve been a Verizon customer for years, but the recent experience with their customer service has left me extremely frustrated. It’s nearly impossible to speak with a real person without going through endless automated menus that never seem to solve the problem. When I finally got a representative, they were unhelpful, rushed, and didn’t seem to fully understand my issue. I was transferred multiple times and had to repeat myself over and over.
What’s worse is that even after spending hours on the phone, my issue still wasn’t resolved. It feels like they care more about upselling than actually helping their loyal customers. Definitely not the level of service I expected from a company of this size.
Very disappointed. I’m seriously considering switching providers.
SP
Serge Poll
May 29, 2025
1.0
Not a very good attitude towards customers. The girl who served me was distracted by conversations with other employees, helped other customers while I was waiting for her and ultimately left without finishing with me. I still haven't done what I came here for.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 875 N Milwaukee Ave?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 875 N Milwaukee Ave?
Primary Contacts, Administrators, or those with View and Pay access can make payments on up to 10 accounts simultaneously when logged into My Business Wireless.
How do I access my Verizon Business account?
My Business provides tools and benefits to manage your Verizon wireless services, shop and activate devices online, make payments, and monitor data usage.
How many lines are allowed on the Verizon business plan?
You can purchase up to 9 lines with the Verizon business plan. More details are available on the Devices and Plans page.
What is the Verizon business customer service phone number?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon offer business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore plans today.
What are the business hours of Verizon Business Services at 875 N Milwaukee Ave?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What device brands are available at Verizon Business Services in Vernon Hills?
Brands available include Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services and products does Verizon Business Services offer?
They offer business cell phones, mobile hotspots, tablets, laptops, and plans including mobile, wireless internet, and voice plans.
Is in-store pickup available at Verizon Business Services?
Yes, in-store pickup is offered along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Which nearby places can I visit before or after my appointment at Verizon Business Services?
Nearby, you can enjoy meals or coffee at Roti Mediterranean, WFM Coffee Bar, Cafe Zupas, or Crumbl - Vernon Hills. There are also services like MyEyeDr. for eye care or Floyd's 99 Barbershop for grooming.
How can nearby transit and landmarks help me find Verizon Business Services at 875 N Milwaukee Ave?
Verizon Business Services is located near well-known spots such as Whole Foods Market and Credit Union 1, helping customers easily locate the store in Vernon Hills.
Are there nearby healthcare facilities that could be useful while visiting Verizon Business Services?
Yes, nearby healthcare services include Northwestern Medicine Immediate Care Vernon Hills, Smart Choice MRI, and Danielle Nesbitt, OD, for urgent and specialized care needs.