Xfinity Store by Comcast Branded Partner

3.6
146 reviews

Business Details

15935 Harlem Ave, Tinley Park, IL
60477, United States
(800) 934-6489
https://www.xfinity.com/local/il/tinley-park/15935-harlem-ave.html

About

Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Tinley Park. Visit us today at 15935 Harlem Ave, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Location

Xfinity Store by Comcast Branded Partner
15935 Harlem Ave, Tinley Park, IL
60477, United States

Hours

Reviews

3.6
146 reviews
5 stars
87
4 stars
6
3 stars
3
2 stars
3
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Emily, Jamie, and Mo for their exceptional service.

Negative Experiences

Several reviews mentioned poor customer service experiences, including rudeness from staff, lack of accountability, and unresolved issues with billing and equipment.

Store Environment

Feedback varied on the store's cleanliness and professionalism, with some customers noting a pleasant atmosphere while others reported unkempt conditions and unprofessional behavior from employees.

Efficiency

Customers appreciated the quick service and efficiency in resolving issues, although some experienced long wait times and inadequate staffing during busy periods.
  • JP
    JOYCE PERAK
    Feb 2, 2026
    5.0
    KHYREE was an absolute pleasure to work with. Very informative and helpful.
  • QA
    Qusai Abdelwahab
    Feb 1, 2026
    5.0
    Excellent customer service at Xfinity. Emily and Khyree were incredibly helpful, patient, and professional. They took the time to explain everything clearly and made sure all my issues were fully resolved. The experience was smooth, efficient, and honestly better than I expected. Big thanks to both of them for making it so easy—great customer service like this is rare.
  • GF
    Gretchen Freimuth
    Jan 30, 2026
    5.0
    Outer and Emily were life savers today and got my phone working when I needed it most! They are very knowledgeable and kind. First class employees!
  • AL
    Allison Lukas
    Jan 18, 2026
    5.0
    Walked in the store having many billing issues and equipment. Both Emily and KJ took time and patience to help me with a new plan and explain my bill. Thank you for the great service.
  • KC
    Kathy Cuculich
    Jan 13, 2026
    5.0
    Lisa and Khyree were amazing! I highly recommend going in there and talking to them in person and letting them know exactly what you’re looking for so they can help you out. You won’t be disappointed.

Frequently Asked Questions About Xfinity Store by Comcast Branded Partner

What services does the Xfinity Store by Comcast Branded Partner in Tinley Park offer?

The store offers internet, cable TV, home phone service, home security systems, mobile phone services, and business internet services in Tinley Park.

Where is the Xfinity Store by Comcast Branded Partner located in Tinley Park?

The store is located at 15935 Harlem Ave, Tinley Park, IL 60477.

Brand Certified Facts from Xfinity Store by Comcast Branded Partner

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Certified February 08, 2026Yext Knowledge Graph
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