Verizon Business Services

3.0
6 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Springfield or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
3424 Freedom Dr, Springfield, IL
62704, United States

Hours

Reviews

3.0
6 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
1
1 star
2
  • AR
    ahndrea richardson
    Aug 18, 2024
    1.0
    Very very pushy & the older man with rat tail is very uncomfortable & borederline creepy. Never going back to this one ever again.
  • DW
    D Wade
    Apr 2, 2024
    5.0
    Finally!!!! Some very clear communications from the salesman....unlike the last i went to this exact same store.
  • BB
    Benjamin
    Jan 7, 2024
    2.0
    Bad customer service. Phone broke while on a work trip, tried to get it fixed or replaced in store. While the reason it wasn't fixed or replaced was due to some issues on my family Verizon account during my visit, the employee continuously was frustrated with me when I asked questions, walked away multiple times and was more concerned with the time left of their shift than helping me.
  • SS
    Sarah Switzer
    Dec 30, 2023
    1.0
    My husband and I made an appointment to transfer our phone numbers from parental accounts onto our own new Verizon account and keeping our old phones. The worker assigned to us did not seem interested in helping at all- gave us a phone number to call, told us to do it ourselves online and sent us on our way. So far we have spent the last 3 hours on this transfer online and on the phone and it is still not working. This is a nightmare. If workers at the store didn’t work on commission maybe they would be a little more interested in providing customer service? Since we weren’t buying expensive phones or a big plan he didn’t care to help us. We even stopped at Walmart and the dude in electronics who gets paid 14 dollars an hour was more helpful than the actual Verizon store.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 3424 Freedom Dr?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage