Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiCell Phone StoreComcast
Xfinity provides internet services in Quincy. Visit us today at 2930 State Street, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.2
187 reviews
5 stars
71
4 stars
26
3 stars
22
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report excellent service while others describe it as unhelpful and frustrating.
Billing Issues
Many customers express dissatisfaction with unexpected charges, rising bills, and difficulties in resolving billing problems.
Service Reliability
Numerous reviews highlight issues with internet reliability, including frequent disconnections and poor service quality.
Installation Problems
Several customers experienced complications during installation, including miscommunication and delays.
Local Support
While some local staff are praised for their helpfulness, others report a lack of support and responsiveness from the corporate level.
- ISImmanuel ScesnySep 8, 20255.0Comcast in Quincy has been excellent to work with. The technician who set up my service was on time, professional, and made sure everything was working before leaving. The internet speed has been strong and consistent, and whenever I’ve had a question, the local team has been quick to help and very friendly. It’s nice having reliable service and people you can count on. Definitely a 5-star experience!
- JJJton Jton88Jul 15, 20251.0If I was a billionaire I'd pay everyone to drop xfinity until we got actual agents to talk instead of a answering service. That puts you in circles tell you have enough,waste your gas to go to local hub to chew out there workers because you had to waste your time and money to have some simple questions answered.
- MRmark rushDec 7, 20202.0Unprofessional...
- JMJan MilesJul 22, 20205.0I was online, but they were.very nice when i got to speak to someone.
Frequently Asked Questions About Comcast Service Center
What services are offered at the Comcast Service Center in Quincy?
The Comcast Service Center in Quincy offers internet, cable TV, home phone, and home security services along with related products and support.
What are the operating hours of the Comcast Service Center at 2930 State Street, Quincy?
The center is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM, with special holiday hours on select dates.
Are there any COVID-19 safety measures at the Comcast Service Center in Quincy?
Yes, the center implements professional cleaning, social distancing, and mask policies for unvaccinated customers in accordance with federal, state, or local mandates.
How can I contact the Comcast Service Center in Quincy?
You can reach them via local phone at +1 224-229-3129 or their main phone number at +1 800-934-6489.
Where can I find more information or make an order for Xfinity services in Quincy?
More information and orders can be made through their official webpage: https://www.xfinity.com/local/il/quincy/2930-state-street.html.
What nearby accommodations can I visit when going to the Comcast Service Center in Quincy?
Nearby accommodations include Four Court Apartments, Inc. and Lighthouse Lane - Bed and Breakfast, which are convenient for visitors needing lodging.
Are there any recreational or sports facilities near the Comcast Service Center in Quincy?
Yes, Quincy Racquet Club and QHS Blue Devil Court offer tennis courts, gyms, and basketball courts near the service center for leisure activities.
What community or social services are available near the Comcast Service Center in Quincy?
Services such as New Life Christian Ministries, Open Hands Food Pantry, and Chaddock provide community support and social services nearby.
Which other internet or related service providers are competitors of the Comcast Service Center in Quincy?
Competitors include AT&T, Verizon, RCN, and T-Mobile, offering various telecommunications services in the area.
What should customers know about visiting the Comcast Service Center regarding mask policies?
Fully vaccinated customers do not need to wear a mask unless required by federal, state, or local rules. The center maintains cleaning and social distancing protocols for safety.