Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Orland Park. Visit us today at 14225 S 95th Ave, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.5
649 reviews
5 stars
298
4 stars
95
3 stars
53
2 stars
32
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.
Technical Issues
Numerous complaints about unresolved technical problems and poor communication regarding service issues.
Wait Times
Customers experienced long wait times for service, although some noted improvements in efficiency.
Store Experience
Inconsistent experiences at different locations; some stores received high praise while others were criticized for disorganization.
Billing Problems
Frequent issues with billing accuracy and confusion over charges, leading to customer frustration.
- DDDeeNov 9, 20255.0Excellent service! My husband and I were a walk in and wanted to add mobile service. Chara took care of us and she was awesome! She was kind, professional, and patient! My husband’s phone took forever to transfer and she had to stay past closing. Not once did she make us feel like an inconvenience. We appreciated her so much! Highly recommend this location! Wonderful customer service from the moment you walk through the door! Thank you so much again Chara!
- DADannie ArcherNov 6, 20251.0If I could rate xfinity with a 0 I would. I have 2 indoor camers that xfinity can't get working. So iam paying for two cameras I can't use. For what iam paying for xfinity I could go to direct tv for almost 150.00 dollars a month less and that's with 185 channels. Iam still waiting for my two new cameras it's been over a month now.
- AEAlyson EickleberryOct 25, 20255.0Kenny was awesome, took care of everything for me!
- RORonald OdomOct 22, 20254.0I was able to take care of my business within minutes which was a pleasure
- SSSJDOct 8, 20251.0Was told by technical service to exchange my defective Xfi pod for another one at the store. The person I talk to there said he wouldn’t do it because it would’ve upset his inventory.
Frequently Asked Questions About Xfinity Store by Comcast
What services does Xfinity Store by Comcast in Orland Park offer?
Xfinity Store by Comcast offers internet, cable TV, home phone service, home security systems, and mobile phone services in Orland Park.
Where is Xfinity Store by Comcast located in Orland Park?
It is located at 14225 S 95th Ave, Suite 402, Orland Park, IL 60462.
What are the store hours for Xfinity Store by Comcast in Orland Park?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Are there any special holiday hours for the Orland Park Xfinity Store?
Yes, the store is closed on November 27, 2025 and December 25, 2025. It is open from 10:00 AM to 5:00 PM on December 24, 2025 and December 31, 2025, and from 11:00 AM to 5:00 PM on January 1, 2026.
Does the Xfinity Store in Orland Park follow any health and safety practices?
Yes, they have professional cleaning and social distancing practices in place. Fully vaccinated customers are not required to wear a mask unless mandated by authorities.
How can customers contact the Xfinity Store by Comcast in Orland Park?
Customers can call the local phone number at +1 708-949-8129 or the main phone at +1 800-266-2278.
Where can I find more information and services online for Xfinity in Orland Park?
You can visit their local page at https://www.xfinity.com/local/il/orland-park/14225-s-95th-ave.html or download the Xfinity app available for Android and iOS devices.
What nearby medical providers are close to Xfinity Store in Orland Park?
Nearby medical providers include Vein Clinics of America and USA Vein Clinics, which can be convenient for customers combining health appointments with their visit to Xfinity.
Are there dining options near the Xfinity Store by Comcast in Orland Park?
Yes, customers can visit nearby dining options like Orland Ale House and The Brass Tap for a meal or drinks before or after their visit to the store.
What shopping centers or retail stores are near the Orland Park Xfinity Store?
Orland Park Crossing shopping center is nearby, along with fashion and jewelry stores such as Pandora Jewelry and Mari Lou's Fine Jewelry, providing convenient shopping opportunities around your visit.