Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Morton Grove. Visit us today at 7927 Golf Rd, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.3
1,012 reviews
5 stars
431
4 stars
121
3 stars
80
2 stars
52
1 star
328
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates like Eduardo and Robert received high praise for their helpfulness, others, particularly Ashton, were criticized for being rude and dismissive.
Staff Knowledge
Several customers highlighted the professionalism and knowledge of staff members like Eduardo, Robert, and Hasan, who effectively resolved issues and provided valuable assistance.
Wait Times
Many reviews mentioned long wait times for service, particularly for simple tasks like returning equipment, leading to frustration among customers.
Service Quality
While some customers had excellent experiences, others reported significant issues with service quality, including billing problems and unhelpful staff.
Store Environment
The store environment received mixed reviews; some customers appreciated the cleanliness and organization, while others noted inefficiencies in handling customer needs.
- MBMaria Bougher3 days ago5.0Free parking lot, lots of staff ready to help. It was quick toake mt equipment return.
- BRBrook Redemann3 days ago1.0If I could give it 0 Stars I would. Spent 30 minutes with a rep only to be told it's not their fault, it's our houses' wiring. We've be a customer for 25 years, everything had been fine until our area had a lightning strike. Ever since them, problems with the boxes, cable service, slow load times. He couldn't find a way to provide a new set top box without upgrading my system and adding $25/month to my bill. Local AV specialist, who we trust implicitly, agrees that xfinity services have declined in the last few years. He said they had 5 brand new "inoperable" boxes provided to them in the last 2 weeks. Received a "Follow-up" request, but Norton says it is a phishing website. So no reply to xfinity. I ask the manager to reach out to me. Phone numbers are on file.
- EREllen Richter4 days ago4.0Xfinity ... $$ Xfinity employees ... 😇😇😇
- JJJDNov 11, 20251.0I came to discuss my internet plan, and they added my name, saying someone would call me. I waited for an hour, but later they said my name wasn’t even on the list. they removed it and claimed they had called me three times. This was very unprofessional and a complete waste of my time.
- ANAngela NevarezNov 9, 20255.0Hason was great! He helped me and my mom and was very nice! He remembered me from our previous visit and quickly offered to help us. Thank you so much!
Frequently Asked Questions About Xfinity Store by Comcast
What is Xfinity Store by Comcast in Morton Grove known for?
Xfinity Store by Comcast in Morton Grove provides internet services, cable TV, home phone services, home security systems, and mobile phone services.
Where is Xfinity Store by Comcast located?
The store is located at 7927 Golf Rd, Morton Grove, IL 60053, United States.
What are the regular operating hours of the Xfinity Store in Morton Grove?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does the Xfinity Store in Morton Grove have any special COVID-19 related health protocols?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers do not have to wear a face mask unless required by federal, state, or local mandates.
Is the Xfinity Store open on holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). It has reduced hours from 10:00 AM to 5:00 PM on Christmas Eve (Dec 24, 2025) and New Year's Eve (Dec 31, 2025), and hours from 11:00 AM to 5:00 PM on New Year's Day (Jan 1, 2026).
How can I contact Xfinity Store by Comcast in Morton Grove?
You can call the store's local phone at +1 847-904-2776 or the main phone at +1 800-934-6489 for inquiries.
Does Xfinity offer mobile apps for managing services?
Yes, Xfinity offers Android and iOS apps available on Google Play and the Apple App Store to manage their services.
What nearby places can I visit around Xfinity Store by Comcast in Morton Grove?
Nearby places include Spice & Fire Grill (Turkish and Middle Eastern restaurant), Betty's Casino (entertainment and cinema), and Dot Sugar Chicago (coffee shop and bakery), which you can enjoy before or after your visit to the store.
Are there any convenient dining options near the Xfinity Store in Morton Grove?
Yes, you can find dining options such as Honey Baked Ham Company, Bellacino's Pizza & Grinders, Angel's Pancake Cafe, and Sushi 4 U nearby for a meal or snack around your visit.
Can nearby transportation or amenities help me find the Xfinity Store by Comcast?
Nearby amenities like Washington Commons shopping center and Exxon & Mobil gas stations can help orient you to the area around 7927 Golf Rd to locate the Xfinity Store conveniently.