Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Kildeer. Visit us today at 20291 N Rand Rd, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
20291 N Rand Rd, Kildeer, IL
60074, United States
Hours
Reviews
3.2
205 reviews
5 stars
103
4 stars
7
3 stars
8
2 stars
4
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, or dismissive.
Billing Issues
Numerous reviews mentioned problems with billing, including unexpected charges and misleading information about plans.
Mixed Employee Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for incompetence and lack of knowledge.
Store Management
Several reviews highlighted issues with store management, including unprofessional behavior and inability to resolve customer issues.
Location Limitations
Customers noted that this store is a branded partner and lacks the capabilities of corporate Xfinity stores, leading to frustration.
- PHPatrick Hoffman3 days ago5.0This store helped me so much! All the employees are great and always help me out whenever I need it. There new manager is also a big help, it seems like he’s willing to help anyone!
- GGGeovanni Guzman6 days ago1.0Closed my account here, I asked if I needed to pay a fee and I'd pay it in that moment. Associate said I'd be good to go, no further payments required. Next thing I know I'm getting a bill in the mail.
- JEJohn EberleDec 5, 20251.0Lousy customer service
- DBDan BNov 22, 20253.0They were unable to assist with my issue. I had to go to a 'corporate' Xfinity store.
- LMLaurie MageeOct 19, 20255.0They took the components quickly and provided a receipt.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner in Kildeer offer?
They provide internet, cable TV, home phone service, home security systems, and mobile phone services in Kildeer, IL.
Where is the Xfinity Store by Comcast Branded Partner located in Kildeer?
The store is located at 20291 N Rand Rd, Suite 113, Kildeer, IL 60074.
What are the operating hours of the Xfinity Store in Kildeer?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Are there any COVID-19 safety measures in place at the Xfinity Store?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear a face mask unless mandated by authorities.
How can I contact the Xfinity Store by Comcast Branded Partner in Kildeer?
You can call the local phone number at +1 847-550-4836 or the main phone at +1 800-934-6489.
Does Xfinity have a social media presence where I can learn more?
Yes, you can visit their Facebook page at https://www.facebook.com/1778663848891788, their Instagram handle is @xfinity, and their Twitter handle is @Xfinity.
Are there any nearby places to visit around Xfinity Store by Comcast Branded Partner in Kildeer?
Nearby places include Whole Foods Market for grocery shopping, Kriser's Natural Pet for pet needs, and Road Runner Sports for athletic wear.
Can customers visiting the Xfinity Store also find dining options nearby?
Yes, restaurants such as Kikka Sushi, Kildeer Sandwich, Cafe Zupas, and Roti Modern Mediterranean are located nearby for great dining options.
What financial services are available nearby the Xfinity Store in Kildeer?
Consumers Credit Union and Bank of America Financial Center, including ATMs, are conveniently located near the Xfinity Store for your banking needs.
How does the Xfinity Store compare to competitors in the Kildeer area?
The store competes with providers like AT&T, Verizon, RCN, and T-Mobile, offering reliable internet, cable, and mobile services.