Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Kildeer. Visit us today at 20291 N Rand Rd, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
20291 N Rand Rd, Kildeer, IL
60074, United States
Hours
Reviews
3.2
200 reviews
5 stars
100
4 stars
7
3 stars
8
2 stars
4
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Sales Practices
Multiple reviews highlight concerns about misleading sales tactics, including upselling unnecessary services and providing incorrect information about promotions.
Store Management
Customers reported poor management and lack of accountability among staff, leading to a frustrating experience for many.
Store Environment
Several reviews mentioned unprofessional conditions in the store, including cleanliness issues and a distracting atmosphere.
Product Availability
Customers expressed frustration over the lack of available products, such as remotes and equipment, which contributed to negative experiences.
- DBDan B1 day ago3.0They were unable to assist with my issue. I had to go to a 'corporate' Xfinity store.
- LMLaurie MageeOct 19, 20255.0They took the components quickly and provided a receipt.
- EMEnayat MahdaviOct 11, 20251.0One if the worst stores that I’ve ever visited ! They lied about timing of getting a phone when I ordered ! They say 50% off on accessories, I picked 3 items and they couldn’t do the 50% because one of the items was 20% on sale 🤨 And they insist that you already used this coupon which I never did ! I either need to leave Xfinity and comcast for good or I have to drive 40 min away to find myself a better store !
- DHdarcy herrmannOct 8, 20251.0Be warned not really Xfinity by Comcast it is a “branded partner” cannot help you with many Xfinity issues especially billing related Employees not helpful
- LGLisa GinterSep 30, 20251.0Walked in to get some assistance with a fraudulent bill my Mother received. Service was absolutely horrible. Barely had eye contact with me as I was speaking. Right away told me to call customer service. As I was still standing in front of her, without saying anything to me, spoke to her coworkers about getting the food in drive thru. I guess our conversation was finished. I walked out and said “have a good day” since it was apparent I was interrupting their lunch order. Wow…
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner in Kildeer offer?
They provide internet, cable TV, home phone service, home security systems, and mobile phone services in Kildeer, IL.
Where is the Xfinity Store by Comcast Branded Partner located in Kildeer?
The store is located at 20291 N Rand Rd, Suite 113, Kildeer, IL 60074.
What are the operating hours of the Xfinity Store in Kildeer?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Are there any COVID-19 safety measures in place at the Xfinity Store?
Yes, the store practices professional cleaning and social distancing. Fully vaccinated customers do not need to wear a face mask unless mandated by authorities.
How can I contact the Xfinity Store by Comcast Branded Partner in Kildeer?
You can call the local phone number at +1 847-550-4836 or the main phone at +1 800-934-6489.
Does Xfinity have a social media presence where I can learn more?
Yes, you can visit their Facebook page at https://www.facebook.com/1778663848891788, their Instagram handle is @xfinity, and their Twitter handle is @Xfinity.
Are there any nearby places to visit around Xfinity Store by Comcast Branded Partner in Kildeer?
Nearby places include Whole Foods Market for grocery shopping, Kriser's Natural Pet for pet needs, and Road Runner Sports for athletic wear.
Can customers visiting the Xfinity Store also find dining options nearby?
Yes, restaurants such as Kikka Sushi, Kildeer Sandwich, Cafe Zupas, and Roti Modern Mediterranean are located nearby for great dining options.
What financial services are available nearby the Xfinity Store in Kildeer?
Consumers Credit Union and Bank of America Financial Center, including ATMs, are conveniently located near the Xfinity Store for your banking needs.
How does the Xfinity Store compare to competitors in the Kildeer area?
The store competes with providers like AT&T, Verizon, RCN, and T-Mobile, offering reliable internet, cable, and mobile services.