Business Details
About
Business Internet ServiceVerizon
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Joliet or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.4
9 reviews
5 stars
5
4 stars0
3 stars
1
2 stars0
1 star
3
- BJBrady JansenAug 7, 20255.0Great service
- TCTonya CarterApr 14, 20245.0Had the most pleasant experience with John, today! Extremely knowledgeable, kind, and all around fun guy. He made the experience quick and painless! We will definitely come back to this store for all future Verizon issues and purchases. John is the best. John deserves a raise. John is the GOAT!
- LPLia PerezOct 26, 20231.0My husband and I are in the process of switching over phone carriers. We went in today 10/26 around 11:00 A.M. to finalize the switch and unfortunately the person who helped us at the first visit was was not there. First walked in and Carolina was polite and tried her best to her ability and knowledge. I can’t be mad at that! BUT!! We had another employee (Claudia) talk to us across the room ….wait sorry…yell at us from across the room to download an app to get our transfer pin and account number. I kept looking over to her and nonstop dirty looks and she kept text messaging the other employee helping us. At one point she walked over snarled and said “ interesting.” And walked away and said something under her breath and walked back over to the other Verizon employees. Why is she frustrated with us? How did our visit affect her to the point she acted like a child? And according to my husband this is NOT the first time she has behaved this way towards customers. Wow!! Shocking!! Sarcastically speaking of course. It’s very disappointing that customer service behaves this way especially when phone carriers do not make it easy for us to transfer lines/accounts. This visit was frustrating to say the least and overwhelming. And no nothing was resolved and now we are stuck with phones and an apple watch that does not work. UPDATE: Went back into Verizon after Carolina sent us to speak to Tmobile and did not resolve anything with them as well. Walked in and Jose M. took “care” of us. The audacity of this man to answer his phone in front of customers! After talking to his mom he came back to tell us he would give us $19.00 for our iphone that we were trading in. My husband was upset because that is NOT what was told to him in the first place. You could imagine how upset we were and then my husband asked for his district manager name and JOSE said “ I’m done here. You can leave!” And proceeded to kick us out and then he said “ You can look that up on our website.” What!? Are you kidding me? A MANAGER?! And come to find out all of them are managers including Claudia who laughed the entire time. The only good thing that came out of this was that we reached corporate and they adjusted our bill and gave us the credit we were told we were going to get in the first place. The gentleman was compassionate and empathetic to our frustration. So thank you!! BUT FOR THIS LOCATION!!! Don’t expect anything but bad and unprofessional service. I don’t understand how JOSE M. AND CLAUDIA R. have been there this long! The previous reviews DO NOT LIE. I’m hoping corporate does some serious damage control because this location will NOT flourish with employees like that.
- JAJohn AdamsNov 26, 20225.0Nice store, Damien was excellent.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 3064 Plainfield Rd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How can I pay my Verizon business bill at 3064 Plainfield Rd?
Primary Contacts, Administrators, or those with View and Pay access can make payments on up to 10 accounts simultaneously by logging into My Business Wireless.
How do I access and manage my Verizon Business account?
Use My Business to shop and activate devices online, make payments, view user details, and monitor data usage.
How many lines are allowed on a Verizon business plan?
You can have up to 9 lines on a Verizon business plan. More details are available on the Devices and Plans page.
What is the customer service number for Verizon Business?
You can reach Verizon business customer service at 1 (800) 837-4966.
Does Verizon offer business landline phone services?
Yes, Verizon provides unlimited nationwide calling with Preferred Voice business phone plans.
What are the operating hours of Verizon Business Services at 3064 Plainfield Rd, Joliet?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM, with some special holiday hours.
What brands of devices are available at Verizon Business in Joliet?
You can find Apple, Samsung, Motorola, Google, Kyocera, and TCL devices at the store.
What services and products does Verizon Business offer at 3064 Plainfield Rd?
They offer business cell phones, mobile hotspots, tablets, laptops, and services including mobile, wireless internet, and voice plans.
Are there any dining options near Verizon Business on Plainfield Rd where I can grab a meal or coffee?
Yes, nearby options include Starbucks for coffee, Tropical Smoothie Cafe for healthy meals, Raising Cane's for chicken, and Taco Bell for fast food.
How can I combine a visit to Verizon Business with errands near gas stations?
Shell and Circle K gas stations with convenience stores and car wash services are nearby, so you can fuel up or shop conveniently around your Verizon visit.
Are there medical or eye care facilities near Verizon Business at 3064 Plainfield Rd?
Yes, MyEyeDr. and Dr. Michelle Aung & Associates, both optometry and health clinics, are located nearby if you need eye care during your visit to Verizon.