Verizon Business Services

3.0
4 reviews

About

Business Internet Service
Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Hodgkins or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Verizon Business Services
9402 Joliet Rd, Hodgkins, IL
60525, United States

Hours

Reviews

3.0
4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • GG
    GM
    Jul 18, 2025
    1.0
    I went into the Verizon store to get a quote for switching from T-Mobile. I was adding 2 new lines and trading in a phone that was supposed to get me $1,000 in credit. I was also getting one free phone and insurance on the devices. I specifically asked to be quoted with taxes included, and was told my total monthly bill would be around $149. They mentioned my bill might be higher for the first couple of months but would even out. It’s now been four months, and my bill is still $200—$50 more than what I was told. When I went back to the store to talk about it, I was asked if I had proof of what I was quoted. I was told they “keep the paperwork,” but when I asked them for proof of what they told me, they didn’t like that. They also said I could save $30 with Auto Pay, and I told them I already was enrolled—but they said it has to be from a bank account, not a card. That was never explained to me upfront. I was also told that Verizon trains their reps to quote prices with Auto Pay already factored in, which was never mentioned when I asked for the full price including taxes. Bottom line: If you go into this store, get everything in writing and consider recording the conversation. What they tell you in person and what actually happens may be two very different things.
  • KK
    KAREN
    Feb 9, 2024
    5.0
    I'm giving them five stars I was so glad after going to three other places to get a new Verizon phone I walked in and was greeted by Ricki and was very well taken care of she answered all my questions and took care of all of my needs. Thanks again Ricki for all your help!
  • DM
    Dale Mazzuca
    Jul 15, 2023
    1.0
    Tech wanted $29 to put phone on machine to clear negative image issue. I corrected it in 2 minutes with Google help.

Frequently Asked Questions About Verizon Business Services

How do I pay my Verizon business bill at 9402 Joliet Rd?

If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.

How do I access my Verizon Business account?

My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. ■ Shop and activate new devices online ■ Make online payments and view user details ■ Keep tabs on data usage