Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Hodgkins or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to learn more about our products and services, and see how our network is revolutionizing the world of connectivity at Verizon Business.
I went into the Verizon store to get a quote for switching from T-Mobile. I was adding 2 new lines and trading in a phone that was supposed to get me $1,000 in credit. I was also getting one free phone and insurance on the devices. I specifically asked to be quoted with taxes included, and was told my total monthly bill would be around $149.
They mentioned my bill might be higher for the first couple of months but would even out. It’s now been four months, and my bill is still $200—$50 more than what I was told.
When I went back to the store to talk about it, I was asked if I had proof of what I was quoted. I was told they “keep the paperwork,” but when I asked them for proof of what they told me, they didn’t like that.
They also said I could save $30 with Auto Pay, and I told them I already was enrolled—but they said it has to be from a bank account, not a card. That was never explained to me upfront. I was also told that Verizon trains their reps to quote prices with Auto Pay already factored in, which was never mentioned when I asked for the full price including taxes.
Bottom line: If you go into this store, get everything in writing and consider recording the conversation. What they tell you in person and what actually happens may be two very different things.
KK
KAREN
Feb 9, 2024
5.0
I'm giving them five stars I was so glad after going to three other places to get a new Verizon phone I walked in and was greeted by Ricki and was very well taken care of she answered all my questions and took care of all of my needs. Thanks again Ricki for all your help!
DM
Dale Mazzuca
Jul 15, 2023
1.0
Tech wanted $29 to put phone on machine to clear negative image issue. I corrected it in 2 minutes with Google help.
Frequently Asked Questions About Verizon Business Services
How do I pay my Verizon business bill at 9402 Joliet Rd?
If you are the Primary Contact or Administrator, or you have View and Pay access, you are able to make payments on up to 10 accounts at the same time when logged in to My Business Wireless.
How do I access my Verizon Business account?
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly.
■ Shop and activate new devices online
■ Make online payments and view user details
■ Keep tabs on data usage
How many lines can you have on the Verizon business plan?
You can purchase up to 9 lines with Verizon business plan. Learn more by visiting our Devices and Plans page.
How to call Verizon business customer service?
You can contact Verizon business customer service by calling 1 (800) 837-4966.
Does Verizon have business landline phone service?
Yes, Verizon business phone service offers unlimited nationwide calling with Preferred Voice. Check availability and explore business phone plans today.
How do I pay my Verizon business bill at 9402 Joliet Rd?
Primary Contacts, Administrators, or users with View and Pay access can make payments for up to 10 accounts simultaneously via My Business Wireless when logged in.
How can I access my Verizon Business account online?
Use the My Business portal to shop and activate new devices, make payments, view user details, and monitor data usage for your Verizon wireless services.
What is the maximum number of lines allowed on a Verizon business plan?
You can have up to 9 lines on a Verizon business plan. More details are available on the Devices and Plans page.
How do I contact Verizon Business customer service?
Call Verizon Business customer service at 1 (800) 837-4966 for assistance.
Does Verizon offer business landline phone service?
Yes, Verizon Business offers unlimited nationwide calling with Preferred Voice for business landline services. Availability and plans can be explored by contacting the store.
What are the store hours for Verizon Business Services at 9402 Joliet Rd, Hodgkins, IL?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM, local time (America/Chicago).
What brands and products are available at Verizon Business Services in Hodgkins?
The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Business Services at 9402 Joliet Rd offer in-store pickup and delivery options?
Yes, the store provides in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for customer convenience.
What nearby dining options are available around Verizon Business Services at 9402 Joliet Rd?
Nearby dining options include Buffalo Wild Wings, Dunkin', Baskin-Robbins, Tropical Smoothie Cafe, Applebee's Grill + Bar, and Lone Star Steakhouse & Saloon, convenient for meals before or after your visit.
Are there any shopping centers or stores near Verizon Business Services at 9402 Joliet Rd?
Yes, Quarry Shopping Mall and Quarry Shopping Center are nearby, along with stores like GameStop, Mattress Firm, dressbarn, and Sally Beauty, providing ample shopping opportunities around your visit.
How can nearby mobile phone stores assist me when visiting Verizon Business Services?
Nearby mobile phone stores like US Cellular and AT&T Store offer additional options for devices and services, which can be helpful for comparison or complementary needs during your visit to Verizon Business Services.