Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Glenview. Visit us today at 2840 Patriot Boulevard, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
2840 Patriot Boulevard, Glenview, IL
60026, United States
Hours
Reviews
3.2
186 reviews
5 stars
95
4 stars
6
3 stars
3
2 stars
7
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, many others reported rude and unhelpful service, with complaints about upselling tactics and lack of support for simple requests.
Efficiency
Several reviews highlighted quick service and efficient problem resolution, but many others experienced long wait times and unresolved issues, leading to frustration.
Sales Practices
Numerous customers expressed dissatisfaction with aggressive upselling and misleading information regarding pricing and promotions, contributing to a negative perception of the store.
Staff Knowledge
There were mixed reviews regarding staff competence; some employees were noted for their helpfulness, while others were criticized for being uninformed and unable to assist with basic inquiries.
- LWLibby Wolkoff6 days ago5.0Terrific customer service at this location! Eric took so much time with us. My husband and I came in to address an email problem I was having on my laptop and phone. Also, I needed to buy a new phone. Eric quickly fixed the email issue and advised me on new phones. I bought a beautiful lavender IPhone 17 with lavender case and accessories on a fantastic promotion! Eric put the new liquid screen protector on it for me. He patiently spent so much time with us making sure that he answered all our questions. This is our new GO TO Xfinity location! 2840 Patriot Blvd. Glenview, IL Thank you Eric!
- BSBuzzy SidellJan 2, 20261.0If I could give this zero stars, I would. I’ve been in here three times and every time all the focus is on upsell me and trying to get me to get more stuff. When I ask to cancel or ask for some very simple changes, I am met with we can’t do that here. Call customer service. Borderline criminal and such a bad representation of an already terrible brand.
- ARAgatha RobertsonDec 27, 20255.0Xfinity as a whole is very frustrating to deal with. But, going in to the store is a better experience than trying to contact any type of customer service. I've been to this location multiple times and I'm pretty sure I've been helped by the entire staff at this point. They're all very friendly and charming young folks. They've helped me lower my cell bill and switch to streaming to save money on these extremely high rental rates
- ELErnie LDec 21, 20254.0Surprisingly the staff at the store were a lot more helpful than I expected. I was so frustrated with customer service over the phone that I decided to go in person and go through my whole account. The staff actually spoke to me with care and explained everything to me in details that customer service over the phone never could. I’ve wasted hours on the phone so I recommend coming to the store at all costs instead. I was helped by 2 people at the same time so it really meant a lot to me. The reason I’m giving them a 4 star however is just because I don’t like Xfinity the company as a whole.
- RDRita DiVitoDec 21, 20255.0Oh my God! I am at the Xfinity store in Glenview and had the best experience of my life. Linda took so much time to help my sick phone and she made it well again. I am so thrilled with all the time she gave me and her brilliance. And by the way, Eric also helped a little I look. I love these two I’m in love with them because they helped me with a huge problem but now I’m able to call all my friends again thanks to Xfinity and Linda mostly in a little bit Eric bye-bye
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What is Xfinity Store by Comcast Branded Partner in Glenview known for?
Xfinity Store by Comcast Branded Partner in Glenview provides internet services, home phone, cable TV, mobile phones, and home security solutions.
Where is the Xfinity Store in Glenview located?
It is located at 2840 Patriot Boulevard, Glenview, IL 60026, United States.
What are the operating hours of the Xfinity Store in Glenview?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
What COVID-19 safety measures are currently in place at the Xfinity Store in Glenview?
The store follows professional cleaning and social distancing measures. Fully vaccinated customers are not required to wear face masks unless mandated by authorities.
How can I contact the Xfinity Store in Glenview?
You can reach them locally at +1 224-723-5962 or their main phone at +1 800-934-6489.
What internet and cable services are offered at the Glenview Xfinity Store?
The store provides internet packages, cable TV, home phone service, home security systems, and mobile phone services in the Glenview area.
Which competitors are tracked alongside Xfinity in Glenview?
Competitors include AT&T, Verizon, RCN, and T-Mobile.
Are there mobile phone stores near the Xfinity Store in Glenview?
Yes, nearby mobile phone stores include another Xfinity location and a T-Mobile store, which might be useful for comparing mobile services.
What nearby retail stores can I visit when I go to the Xfinity Store in Glenview?
Nearby retail options include The Home Depot for home improvement needs, La-Z-Boy Furniture Galleries for furniture, and Costco for wholesale shopping.
Are there automotive and truck rental services near the Xfinity Store in Glenview?
Yes, customers can find automotive services at Fields Chrysler Jeep Dodge Ram and JAM Werks – By Fields, as well as truck rentals at Penske Truck Rental and The Home Depot's Tool & Truck Rental nearby.