Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Evanston. Visit us today at 1608 Sherman Ave, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1608 Sherman Ave, Evanston, IL
60201, United States
Hours
Reviews
3.3
179 reviews
5 stars
89
4 stars
11
3 stars
3
2 stars
8
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and efficiency of staff, others reported rude and unprofessional behavior.
Staff Knowledge
Several reviews highlighted knowledgeable and helpful staff, but there were also complaints about employees lacking expertise and providing incorrect information.
Store Management
Customers expressed dissatisfaction with store management, citing poor handling of customer issues and lack of accountability.
Service Issues
Many customers reported ongoing service issues with Xfinity, including billing problems and equipment failures, leading to frustration and dissatisfaction.
Store Experience
The in-store experience varied significantly, with some customers enjoying quick service while others faced long wait times and unhelpful interactions.
- LLLiudmila LivshinDec 30, 20255.0Great experience! Gabin & Scott are great!!
- KKKaren KennedyDec 23, 20255.0Top notch service! Great job!!
- ABArianna BDec 22, 20255.0Great service, great store, great people. Efficient and knowledgeable :)
- DBDaithi BradyDec 22, 20255.0Awesome service, good folk
- CWCandice WilliamsDec 11, 20255.0Fantastic service. The manager Gavin was so helpful, and polite.
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What types of services does the Xfinity Store by Comcast Branded Partner in Evanston offer?
The store offers cable TV, internet service, home phone service, and home security systems, along with mobile phone services and business IT solutions.
Where is the Xfinity Store located in Evanston, IL?
The Xfinity Store is located at 1608 Sherman Ave, Evanston, IL 60201, USA.
What are the store hours for the Xfinity Store in Evanston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Are there any COVID-19 safety measures in place at the Evanston Xfinity Store?
Yes, the store practices professional cleaning and social distancing; fully vaccinated customers are not required to wear face masks unless otherwise mandated.
How can I contact the Xfinity Store by Comcast Branded Partner in Evanston?
You can reach them at +1 800-934-6489 for inquiries and support.
Does the Evanston Xfinity Store have a reservation or online visit option?
Yes, you can visit their website at https://www.xfinity.com/local/il/evanston/1608-sherman-ave.html to reserve appointments or explore services.
What popular nearby places can I visit after shopping at the Xfinity Store in Evanston?
Nearby you can visit Snow Dragon Shavery for ice cream, LA Fitness for a workout, or Target Downtown for shopping — all convenient for combining your errands or leisure activities.
Are there parking options near the Xfinity Store in Evanston?
Yes, Sherman Plaza Self Park and Church Street Parking Garage are nearby and provide parking options for customers visiting the store.
If I'm visiting the Xfinity Store in Evanston, what other retail stores are close by?
You will find several retail options nearby including Evereve for women's clothing, Chacos for shoes, and Uncle Dan's Evanston for outdoor gear.
Can I get mobile phone service and support at the Evanston Xfinity Store?
Yes, the store provides mobile phone services and support as part of their offerings, combining America's largest 4G LTE network with nationwide hotspots.