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Xfinity provides internet services in Chicago. Visit us today at 3145 S Ashland Ave, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Today I when to this store to transfer my number to my new phone and the manager in charge she was rude and unprofessional and unwilling to help. maybe she was having a bad day, So I have to do everything for her call Xfinity customer service and they fix my issues with no problems. I believe she is not suitable to be a managers.
PW
Paulette Wilson
Oct 30, 2025
1.0
When me and my husband went to return equipment and get new equipment they just standing around looking at us like we invisible I had to say hello are we invisible and then the management ask them who turn it was didn't feel comfortable will not go back to that store again
DZ
David Zhu
Oct 27, 2025
4.0
Service was good and the people were nice. WARNING do not make the mistake of parking in the bank lot!! There is someone literraly waiting to boot your car…. Watch out of for these cowards!
EG
Esther Griffin
Oct 26, 2025
1.0
We had to wait a while
SF
Sian Fan
Oct 21, 2025
5.0
A huge thank you to Brandy and her colleague for the incredible service today. My AT&T phone had been locked, causing me so much hassle.
They were both professional, patient, and extremely knowledgeable. They worked quickly together to successfully unlock my device, saving me a trip back and a lot of frustration. Five stars! Their effort was truly appreciated, and I highly recommend their team.
Frequently Asked Questions About Xfinity Store by Comcast
What services does the Xfinity Store by Comcast in Chicago provide?
The Xfinity Store by Comcast offers services including internet, cable TV, home phone, home security systems, and mobile phone services in the Chicago area.
Where is the Xfinity Store by Comcast located in Chicago?
It is located at 3145 S Ashland Ave, Suite 8, Chicago, IL 60608, USA.
What are the Xfinity Store by Comcast's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Holiday hours vary, with closures on November 27 and December 25, 2025, and reduced hours on December 24 and 31, 2025, and January 1, 2026.
How can I contact the Xfinity Store by Comcast in Chicago?
You can contact them by phone at +1 800-934-6489 or visit their website at https://www.xfinity.com/local/il/chicago/3145-s-ashland-ave.html.
Does the Xfinity Store by Comcast have mobile apps for managing services?
Yes, Xfinity offers both Android and iOS apps for managing services, available on the Google Play Store and Apple App Store respectively.
Which competitors does Xfinity face in the Chicago area?
Competitors include AT&T, Verizon, RCN, and T-Mobile for internet and mobile services.
What nearby retail stores can customers visit when coming to the Xfinity Store on S Ashland Ave?