Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone StoreComcast
Xfinity provides internet services in Bourbonnais. Visit us today at 1690 N State Route 50, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Xfinity Store by Comcast Branded Partner
1690 N State Route 50, Bourbonnais, IL
60914, United States
Hours
Reviews
3.1
125 reviews
5 stars
61
4 stars1
3 stars
4
2 stars
2
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness while others, particularly Nancy, received multiple complaints for rudeness and unprofessional behavior.
Wait Times
Customers frequently reported long wait times for service, both in-store and for returns, leading to frustration.
Sales Experience
Several customers had positive experiences with sales representatives like Pierre and Walter, who were noted for their professionalism and efficiency.
Billing Issues
Numerous complaints about billing discrepancies and overcharges, with customers feeling misled about pricing and promotions.
Store Environment
The store environment received mixed feedback, with some praising cleanliness and organization, while others noted unprofessional behavior from staff.
- MPMelissa PeckDec 29, 20255.0Pierre was great help! He was able to answer all our questions and got us great deals.
- LKLinda KutschkeDec 27, 20255.0The associate that helped me was named Joe Marsh.. His customer service was outstanding. Joe made sure that everything was explained very clearly...he's the best...
- JGJaydee gDec 27, 20255.0Pierre was amazing! He was so kind, friendly and helpful. I was paying $265 and he was able to get my monthly payment down to $40! I would definitely recommend him, give him a raise!!!
- HEHannah ElizabethDec 26, 20255.0Thank you to Nancy from xfinity!!!! We had a horrible house fire and this awesome gal was able to get me a new phone and deal with our WiFi router. We were really bummed out due to the obvious circumstances, but Nancy and all the other employees in there were truly the highlight of our day. Everyone was so kind and helpful. The whole experience we had in this store was stress free and easy going.
- OKolivia kennedyDec 19, 20255.0I went in to transfer service, Pierre was very professional and has great customer service. He explained everything and the process and made the process very simple and painless. He also greeted every customer as they came in as he was working with me . Which I believe is huge. I really dislike walking into a business and no one greets you or acknowledges you. Keep up the great customer service Pierre
Frequently Asked Questions About Xfinity Store by Comcast Branded Partner
What services does Xfinity Store by Comcast Branded Partner in Bourbonnais offer?
The store offers internet, cable TV, home phone, home security systems, and mobile phone services in Bourbonnais, IL 60914.
Where is the Xfinity Store by Comcast Branded Partner located in Bourbonnais?
It is located at 1690 N State Route 50, Suite B, Bourbonnais, IL 60914, USA.
What are the business hours of the Xfinity Store in Bourbonnais?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
How can I contact the Xfinity Store by Comcast Branded Partner in Bourbonnais?
You can call them at +1 800-934-6489 for inquiries and support.
Is the Xfinity Store in Bourbonnais currently open?
Yes, the store is currently open.
Where can I find more information or make a reservation for services at the Bourbonnais Xfinity Store?
You can visit their landing page at https://www.xfinity.com/local/il/bourbonnais/1690-n-state-route-50.html to learn more or book services.
Are there any nearby coffee shops I can visit before or after my appointment at the Xfinity Store?
Yes, Panera Bread and Starbucks are nearby coffee shops where you can enjoy a coffee or snack before or after your visit.
What convenience stores are located close to the Xfinity Store in Bourbonnais?
Nearby convenience stores include Circle K and Mac's Convenience Store, useful for quick errands during your visit.
Are there any automotive services near the Xfinity Store in Bourbonnais?
Yes, Take 5 Oil Change and Lube Stop are nearby for any automotive needs you might have while visiting the area.
How might customers benefit from the nearby First National Bank when visiting the Xfinity Store in Bourbonnais?
Customers can conveniently access banking services at First National Bank close to the Xfinity Store for transactions or financial needs during their visit.