Business Details
About
Internet Service ProviderSatellite and Cable Television Sales and Installation ServiceWiFiBusiness Internet ServiceCell Phone Store
Xfinity provides internet services in Bloomingdale. Visit us today at 152 S Gary Ave, IL to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.
Location
Hours
Reviews
3.1
246 reviews
5 stars
114
4 stars
12
3 stars
12
2 stars
5
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude staff, lack of accountability, and unhelpful attitudes.
Staff Performance
While some employees, like Subhan and Alhadidi, received praise for their professionalism and helpfulness, others were criticized for being dismissive and untrained.
Wait Times
Customers frequently complained about long wait times, even for simple tasks, indicating a need for better staffing during peak hours.
Billing Issues
Numerous reviews highlighted problems with billing, including incorrect charges and difficulties in resolving billing disputes.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while many others expressed frustration and disappointment.
- DJDimeji Ayoola (Jeffrey)1 day ago5.0Went to get a new phone here and the customer service, help, everything was great and the man who was helping me, Mohammed was great and his job. I highly recommend him and this store for anything they can help you with.
- CKClark KeithOct 31, 20253.0Little bit of a wait for a small issue, got it taken care of.
- LGLyonell GoldsmithOct 26, 20255.0Worked with Subhan Akhoon for new phones for my family and I. Highly professional and sincere in the reality of what we were looking for. I walked in assuming the worse and was blessed to deal with him.
- JKJasim Abdul KareemOct 23, 20251.0Everyone of them who works at this branch including manager of this store either has an attitute problem or doesn't know how to treat customers. This is my 3rd time visit and same behavior. Don't know if they are interested in doing business or showing their personality. Blunt answers are not the correct way to answer questions for anyone.
- SSSamantha SliwaOct 20, 20251.0I would give this location 0 stars if I could. I ordered a new phone during a promotion and the salesperson, Kyle, ordered me the wrong color. After going back into the store to try and solve this issue, I ended up talking to multiple people, some who were rude, and did not take any accountability in the 2+ hours that I was in there. I was also told I could get a case and screen protector on them (xfinity) while waiting for my new phone to arrive, which was also a lie. Long story short, they don’t care about their customers, they make promises they can’t keep or fulfill, and they don’t take accountability. Not only did I get the wrong phone, they messed up something with the return/exchange so I’m still dealing with this issue. I will never return to this location!
Frequently Asked Questions About Xfinity Store by Comcast
Where is the Xfinity Store by Comcast located in Bloomingdale?
The Xfinity Store by Comcast is located at 152 S Gary Ave, #103, Bloomingdale, IL 60108.
What are the regular business hours for the Xfinity Store by Comcast in Bloomingdale?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is the Xfinity Store following any health and safety practices currently?
Yes, the store follows professional cleaning and social distancing practices. Fully vaccinated customers are not required to wear a mask unless mandated by government regulations.
What products and services does the Xfinity Store by Comcast in Bloomingdale offer?
They offer internet services, cable TV, home phone service, home security systems, mobile phone plans, and more, serving as a full Comcast Xfinity provider.
Can I find information about Xfinity Mobile at the Bloomingdale location?
Yes, Xfinity Mobile is part of the offerings at this store, combining America’s largest 4G LTE network with nationwide hotspots.
Does the Xfinity Store by Comcast have a website or app for more information?
Yes, you can visit their website at https://www.xfinity.com/local/il/bloomingdale/152-s-gary-ave.html. They also offer apps for Android and iOS devices available in their respective stores.
What are the holiday hours for the Xfinity Store by Comcast?
The store is closed on November 27 and December 25, 2025. It has special hours on other holidays, such as opening earlier or staying open later as listed in their schedule.
What nearby shopping centers can I visit while at the Xfinity Store by Comcast?
Stratford Crossing is a nearby shopping center where customers can shop while visiting the Xfinity Store.
Are there any nearby restaurants close to the Xfinity Store in Bloomingdale?
Yes, there are several nearby restaurants including The Honey Baked Ham Company, Honey Baked Ham, Smashburger, Wendy's, and Golden Corral Buffet & Grill.
What nearby services and amenities are available around the Xfinity Store by Comcast?
Nearby services include beauty salons like Rock Star Nails & Spa and Supercuts, fitness centers such as Planet Fitness and HOTWORX, and grocery shopping at Mariano’s.